最近我家里妈妈用的电脑，QQ号老是被盗，对方都是在河北登录QQ号看Q币信息。但是又不改密码。我用好多杀毒软件和查杀木马软件检查过了，但是还是杀不了。号依然被盗。下面是报告。希望大家帮帮下。
我看了报告有问题，但是不知道怎么对付，卡巴，瑞星，360都用了还是不行。
2008-10-18,12:07:24
System Repair Engineer 2.6.12.1018
Smallfrogs (
http://www.KZTechs.com)
Windows XP Professional Service Pack 2 (Build 2600) - 管理权限用户 - 完整功能
以下内容被选中：
所有的启动项目（包括注册表、启动文件夹、服务等）
浏览器加载项
正在运行的进程（包括进程模块信息）
文件关联
Winsock 提供者
Autorun.inf
HOSTS 文件
进程特权扫描
启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
<ctfmon.exe><C:\WINDOWS\system32\ctfmon.exe> [(Verified)Microsoft Windows Publisher]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
<load><> [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
<BigDogPath><C:\WINDOWS\VM_STI.EXE Vimicro USB PC Camera (ZC0301PL)> [File is missing]
<AVP><"D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"> [(Verified)Kaspersky Lab]
<360Safebox><"C:\Program Files\360Safebox\safeboxTray.exe" /r> [(Verified)Qizhi Software (beijing) Co. Ltd]
<360Safetray><D:\Program Files\360safe\safemon\360tray.exe /start> [(Verified)Qizhi Software (beijing) Co. Ltd]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
<shell><Explorer.exe> [(Verified)Microsoft Windows Component Publisher]
<Userinit><C:\WINDOWS\system32\userinit.exe,> [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
<AppInit_DLLs><> [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
<UIHost><logonui.exe> [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\klogon]
<WinlogonNotify: klogon><C:\WINDOWS\system32\klogon.dll> [(Verified)Kaspersky Lab]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{26923b43-4d38-484f-9b9e-de460746276c}]
<Internet Explorer><%systemroot%\system32\shmgrate.exe OCInstallUserConfigIE> [File is missing]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}]
<Outlook Express><%systemroot%\system32\shmgrate.exe OCInstallUserConfigOE> [File is missing]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2C7339CF-2B09-4501-B3F3-F3508C9228ED}]
<Themes Setup><%SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll> [File is missing]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}]
<Microsoft Outlook Express 6><"%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install> [File is missing]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA842-CC51-11CF-AAFA-00AA00B6015B}]
<NetMeeting 3.01><rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Remove.PerUser.NT> [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5945c046-1e7d-11d1-bc44-00c04fd912be}]
<Windows Messenger 4.7><rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msmsgs.inf,BLC.QuietInstall.PerUser> [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
<Microsoft Windows Media Player><rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp10.inf,PerUserStub> [(Verified)Microsoft Windows Component Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7790769C-0471-11d2-AF11-00C04FA35D02}]
<通讯簿 6><"%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install> [File is missing]
==================================
启动文件夹
N/A
==================================
服务
[3ware Controller Service / 3wareSrv][Stopped/Auto Start]
<C:\WINDOWS\System32\3wareSrv.exe><N/A>
[卡巴斯基反病毒软件 7.0 / AVP][Running/Auto Start]
<"D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe" -r><Kaspersky Lab>
[Contrl Center of Storm Media / ccosm][Stopped/Disabled]
<C:\Program Files\StormII\stormliv.exe /asservice><北京暴风网际科技有限公司>
[Help and Support / helpsvc][Stopped/Disabled]
<C:\WINDOWS\System32\svchost.exe -k netsvcs-->%WINDIR%\PCHealth\HelpCtr\Binaries\pchsvc.dll><N/A>
[Human Interface Device Access / HidServ][Stopped/Boot Start]
<\SystemRoot\C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\hidserv.dll><N/A>
[NetMeeting Remote Desktop Sharing / mnmsrvc][Stopped/Disabled]
<><(File is missing)>
==================================
驱动程序
[aaatimeo / aaatimeo][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\aaatimeo.sys><Microsoft Corporation>
[AFAMgt / AFAMgt][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\afamgt.sys><Adaptec, Inc.>
[ahcix86 / ahcix86][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\ahcix86.sys><ATI Technologies Inc.>
[Service for Realtek AC97 Audio (WDM) / ALCXWDM][Running/Manual Start]
<system32\drivers\ALCXWDM.SYS><Realtek Semiconductor Corp.>
[AliIde / AliIde][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\aliide.sys><ALi Corporation>
[AMD AGP Bus Filter Driver / amdagp][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\amdagp.sys><Advanced Micro Devices, Inc.>
[amdbusdr / amdbusdr][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\amdbusdr.sys><AMD>
[AMD EIDE 驱动程衼E / amdeide][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\AmdEide.sys><AMD>
[AMD K8 Processor Driver / AmdK8][Stopped/Manual Start]
<System32\DRIVERS\amdk8.sys><Advanced Micro Devices>
[SiI-3112 SATALink Controller / ASH1205][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\ASH1205.sys><Silicon Image, Inc.>
[ata1200a / ata1200a][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\ata1200a.sys><Adaptec, Inc.>
[atiide / atiide][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\atiide.sys><ATI Technologies Inc.>
[Promise driver accelerator / bb-run][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\bb-run.sys><Promise Technology, Inc.>
[DELL CERC SATA 1.5/6ch RAID Miniport Driver / cercsr6][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\cercsr6.sys><Adaptec, Inc.>
[CmdIde / CmdIde][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\cmdide.sys><CMD Technology, Inc.>
[Cpq32fs2 / Cpq32fs2][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\Cpq32fs2.sys><Hewlett-Packard Company>
[Promise Removable Disk Control Driver / dontgo][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\DontGo.sys><Promise Technology, Inc.>
[VIA Rhine Family Fast Ethernet Adapter Driver Service / FETNDISB][Running/Manual Start]
<system32\DRIVERS\fetnd5b.sys><VIA Technologies, Inc.>
[fttxr52P / fttxr52P][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\fttxr52P.sys><Promise Technology, Inc.>
[HpCISSm2 / HpCISSm2][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\HpCISSm2.sys><Hewlett-Packard Company>
[hptmv6 / hptmv6][Stopped/Boot Start]
<\SystemRoot\system32\DRIVERS\hptmv6.sys><HighPoint Technologies, Inc.>
[Intel RAID Controller / iaStor55][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\iaStor55.sys><Intel Corporation>
[Intel RAID Controller / iaStor70][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\iaStor70.sys><Intel Corporation>
[kl1 / kl1][Running/Boot Start]
<\SystemRoot\system32\drivers\kl1.sys><Kaspersky Lab>
[klif / klif][Running/System Start]
<\??\C:\WINDOWS\system32\drivers\klif.sys><Kaspersky Lab>
[Kaspersky Anti-Virus NDIS Filter / klim5][Running/Manual Start]
<system32\DRIVERS\klim5.sys><Kaspersky Lab>
[mv61xx / mv61xx][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\mv61xx.sys><Marvell Semiconductor, Inc.>
[mvSata / mvSata][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\mvsata.sys><Marvell Semiconductors Inc.>
[nv / nv][Running/Manual Start]
<system32\DRIVERS\nv4_mini.sys><NVIDIA Corporation>
[nvgts / nvgts][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\nvgts.sys><NVIDIA Corporation>
[NVIDIA nForce RAID Driver / nvrd32][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\nvrd32.sys><NVIDIA Corporation>
[Direct Parallel Link Driver / Ptilink][Running/Manual Start]
<system32\DRIVERS\ptilink.sys><Parallel Technologies, Inc.>
[ql2100 / ql2100][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\ql2100.sys><QLogic Corporation>
[ql2200 / ql2200][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\ql2200.sys><QLogic Corporation>
[rr172x / rr172x][Stopped/Boot Start]
<\SystemRoot\system32\DRIVERS\rr172x.sys><HighPoint Technologies, Inc.>
[rr174x / rr174x][Stopped/Boot Start]
<\SystemRoot\system32\DRIVERS\rr174x.sys><HighPoint Technologies, Inc.>
[rr2340 / rr2340][Stopped/Boot Start]
<\SystemRoot\system32\DRIVERS\rr2340.sys><HighPoint Technologies, Inc.>
[SafeBoxKrnl / SafeBoxKrnl][Running/System Start]
<\??\C:\WINDOWS\system32\drivers\SafeBoxKrnl.sys><360安全中心>
[Secdrv / Secdrv][Stopped/Manual Start]
<system32\DRIVERS\secdrv.sys><Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.>
[SATALink External Device Filter / SiRemFil][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\SiRemFil.sys><Silicon Image, Inc.>
[SIS AGP Bus Filter / sisagp][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\sisagp.sys><Silicon Integrated Systems Corporation>
[sisraidx / sisraidx][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\sisraidx.sys><Silicon Integrated Systems Corp.>
[TCP/IP Protocol Driver / Tcpip][Running/System Start]
<system32\DRIVERS\tcpip.sys><N/A>
[TSKSP / TSKSP][Stopped/Manual Start]
<\??\D:\Program Files\QQDoctor\TSKSP.sys><Tencent>
[VIA AGP Filter / viaagp1][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\viaagp1.sys><VIA Technologies, Inc.>
[viamraid / viamraid][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\viamraid.sys><VIA Technologies inc,.ltd>
[ViBus / ViBus][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\ViBus.sys><VIA Technologies, Inc.>
[videX32 / videX32][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\videX32.sys><VIA Technologies, Inc.>
[VIA SATA IDE Device Driver / ViPrt][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\ViPrt.sys><VIA Technologies, Inc.>
[VIA SATA IDE Hot-plug Driver / xfilt][Running/Boot Start]
<\SystemRoot\system32\DRIVERS\xfilt.sys><VIA Technologies,Inc>
[Vimicro USB PC Camera (ZC0301PL) / ZSMC301b][Running/Manual Start]
<System32\Drivers\usbVM31b.sys><VM>
==================================
浏览器加载项
[ThunderAtOnce Class]
{01443AEC-0FD1-40fd-9C87-E93D1494C233} <C:\Program Files\Thunder\ComDlls\TDAtOnce_Now.dll, (Signed) Thunder Networking Technologies,LTD>
[Thunder Browser Helper]
{889D2FEB-5411-4565-8998-1DD2C5261283} <C:\Program Files\Thunder\ComDlls\xunleiBHO_Now.dll, (Signed) Thunder Networking Technologies,LTD>
[SafeMon Class]
{B69F34DD-F0F9-42DC-9EDD-957187DA688D} <D:\Program Files\360safe\safemon\safemon.dll, (Signed) 360.CN>
[启动迅雷5]
{09BA8F6D-CB54-424B-839C-C2A6C8E6B436} <C:\Program Files\Thunder Network\Thunder\Thunder.exe, Thunder Networking Technologies,LTD>
[Web 反病毒统计]
{1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} <D:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll, (Signed) Kaspersky Lab>
[Tencent Safety Online Base Module]
{C09B522F-8AED-4E21-A65C-DC1AB652BAEE} <C:\WINDOWS\DOWNLO~1\TSOBase.ocx, (Signed) Tencent Corporation>
[ThunderAtOnce Class]
{01443AEC-0FD1-40FD-9C87-E93D1494C233} <C:\Program Files\Thunder\ComDlls\TDAtOnce_Now.dll, (Signed) Thunder Networking Technologies,LTD>
[]
{09BA8F6D-CB54-424B-839C-C2A6C8E6B436} <, >
[]
{1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} <, >
[Thunder Agent Class]
{485463B7-8FB2-4B3B-B29B-8B919B0EACCE} <C:\Program Files\Thunder\ComDlls\ThunderAgent_Now.dll, Thunder Networking Technologies,LTD>
[XMP Class]
{6483F145-A768-4C41-AACC-52D4D7845851} <C:\Documents and Settings\All Users\Application Data\Thunder Network\KanKan\xplayer.dll_1_work, >
[XDRM]
{693571CB-54A3-4E90-9D52-EEAE1334E2D3} <C:\Documents and Settings\All Users\Application Data\Thunder Network\KanKan\xdrm.dll_1_work, >
[Windows Media Player]
{6BF52A52-394A-11D3-B153-00C04F79FAA6} <C:\WINDOWS\system32\wmp.dll, (Signed) Microsoft Corporation>
[MediaComm Class]
{7670648D-461B-42AF-BDFE-46D26AF5EFF2} <C:\Program Files\Thunder Network\Thunder\Components\InMedia\MediaAddin17.dll, Thunder Networking Technologies,LTD>
[360SafeLive]
{87515F61-A66C-4319-A0E0-D416CB8059E3} <D:\Program Files\360safe\live.dll, (Signed) 360.cn>
[Microsoft Web 浏览器]
{8856F961-340A-11D0-A96B-00C04FD705A2} <C:\WINDOWS\system32\shdocvw.dll, (Signed) Microsoft Corporation>
[Thunder Browser Helper]
{889D2FEB-5411-4565-8998-1DD2C5261283} <C:\Program Files\Thunder\ComDlls\xunleiBHO_Now.dll, (Signed) Thunder Networking Technologies,LTD>
[DapCtrl Class]
{ACACC6EB-1FBA-4E13-A729-53AEB2DF54F8} <C:\Program Files\Common Files\Thunder Network\KanKan\DapCtrl.2.1.5803.60.(865).dll, ShenZhen Thunder Networking Technologies Ltd.>
[SafeMon Class]
{B69F34DD-F0F9-42DC-9EDD-957187DA688D} <D:\Program Files\360safe\safemon\safemon.dll, (Signed) 360.CN>
[Tencent Safety Online Base Module]
{C09B522F-8AED-4E21-A65C-DC1AB652BAEE} <C:\WINDOWS\DOWNLO~1\TSOBase.ocx, (Signed) Tencent Corporation>
[Shockwave Flash Object]
{D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINDOWS\system32\Macromed\Flash\Flash9f.ocx, (Signed) Adobe Systems, Inc.>
[Thunder DapPlayer]
{EEDD6FF9-13DE-496B-9A1C-D78B3215E266} <C:\Program Files\Thunder Network\Thunder\Components\DownAndPlay\DapPlayer3.0.5712.71.864.dll, ShenZhen Thunder Networking Technologies Ltd.>
[XPPlayer Class]
{F3E70CEA-956E-49CC-B444-73AFE593AD7F} <C:\Program Files\Common Files\Thunder Network\KanKan\PPlayer.2.0.0.181.(865).dll, Xunlei Networking Technologies,LTD>
[使用迅雷下载]
<C:\Program Files\Thunder\Program\geturl.htm, N/A>
[使用迅雷下载全部链接]
<C:\Program Files\Thunder\Program\getallurl.htm, N/A>
[导出到 Microsoft Office Excel(&X)]
<res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000, N/A>
用户系统信息：Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 1.1.4322)