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首页 » 企业产品讨论区 » 瑞星2009公测 » 瑞星2009测试版问题反馈 » 瑞星杀毒软件2009公测 » 升级21.01.30过程中出错!
卫·斯理 - 2008-9-18 16:19:00
请您按照模板格式提交相关信息:

操作系统及补丁情况:XP sp3
浏览器及版本:IE6
瑞星软件版本:21.01.30
涉及的其它软件版本:无
问题现象:升级安装过程中提示出错!忽略后升级完毕,修复时也同样出现这种错误提示!
出现问题前的操作步骤:升级过程中或修复
问题能否复现:必现

还在几张类似的提示不贴了!

用户系统信息:Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; Foxy/1; Maxthon)
瑞星工程师14 - 2008-9-18 16:28:00
修复后,升级是否成功?
卫·斯理 - 2008-9-18 16:30:00
第一次升级30版提示有文件出错,忽略后可以完成升级,修复时还是提示相同的提示,忽略后还是可以完成!再修复问题依旧!重启过了!
卫·斯理 - 2008-9-18 16:34:00
如果停止操作出现 如图

日志:
[2008-09-18][16:32:38:705][3996][4016]: [DETAIL]Export File Name: C:\Program Files\Rising\Settings\Rav\0x400d_0x2.cfg, result: 0
[2008-09-18][16:32:38:705][3996][4016]: [DETAIL]ExportConfigNode Result: true
[2008-09-18][16:32:38:705][3996][4016]: [DETAIL]**********rsnotes.dll ExportSettings End**********
[2008-09-18][16:32:38:705][3996][4016]: [ACTION][InBuild.dll] ExportSettings Begin...
[2008-09-18][16:32:38:705][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:705][3996][4016]: [DETAIL]Export File Name: C:\Program Files\Rising\Settings\Rav\0x401a_0x2.cfg, result: 0
[2008-09-18][16:32:38:705][3996][4016]: [ACTION][InBuild.dll] ExportConfigNode Result: 1
[2008-09-18][16:32:38:705][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:705][3996][4016]: [DETAIL]Get DWORD Value result: 1
[2008-09-18][16:32:38:705][3996][4016]: [ACTION][InBuild.dll] ExportSettings End...
[2008-09-18][16:32:38:705][3996][4016]: [ACTION][OLSetup.dll] ExportSettings Begin...
[2008-09-18][16:32:38:705][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:715][3996][4016]: [DETAIL]Export File Name: C:\Program Files\Rising\Settings\Rav\0x400f_0x2.cfg, result: 0
[2008-09-18][16:32:38:715][3996][4016]: [ACTION][OLSetup.dll] ExportConfigNode Result: 1
[2008-09-18][16:32:38:715][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:735][3996][4016]: [DETAIL]Get DWORD Value result: 1
[2008-09-18][16:32:38:735][3996][4016]: [ACTION][OLSetup.dll] ExportSettings End...
[2008-09-18][16:32:38:785][3996][4016]: [ACTION][AutoPlay.dll] ExportSettings Begin...
[2008-09-18][16:32:38:785][3996][4016]: [ACTION][ERR]CRsConfigBase::InitializeRsConfig:CreateAppEnv Failed(Result=0x00010052).
[2008-09-18][16:32:38:785][3996][4016]: [DETAIL]InitializeRsConfig Failed!
[2008-09-18][16:32:38:785][3996][4016]: [ACTION][AutoPlay.dll] ExportConfigNode Result: 62586048
[2008-09-18][16:32:38:785][3996][4016]: [ACTION][AutoPlay.dll] ExportSettings End...
[2008-09-18][16:32:38:795][3996][4016]: [ACTION][RavBin.dll] ExportSettings Begin...
[2008-09-18][16:32:38:795][3996][4016]: [ACTION][RavBin.dll] ExportSettings End...
[2008-09-18][16:32:38:805][3996][4016]: [ACTION][rsvirdll.dll] ExportSettings Begin...
[2008-09-18][16:32:38:805][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:805][3996][4016]: [DETAIL]Export File Name: C:\Program Files\Rising\Settings\Rav\0x4001_0x2.cfg, result: 0
[2008-09-18][16:32:38:805][3996][4016]: [ACTION][rsvirdll.dll] ExportConfigNode 0x4001\0x2 Result: 1
[2008-09-18][16:32:38:815][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:815][3996][4016]: [DETAIL]Get DWORD Value result: 1
[2008-09-18][16:32:38:815][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:815][3996][4016]: [DETAIL]Export File Name: C:\Program Files\Rising\Settings\Rav\0x4014_0x2.cfg, result: 0
[2008-09-18][16:32:38:815][3996][4016]: [ACTION][rsvirdll.dll] ExportConfigNode 0x4014\0x2 Result: 1
[2008-09-18][16:32:38:815][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:815][3996][4016]: [DETAIL]Get DWORD Value result: 1
[2008-09-18][16:32:38:825][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:825][3996][4016]: [DETAIL]Export File Name: C:\Program Files\Rising\Settings\Rav\0x4010_0x2.cfg, result: 0
[2008-09-18][16:32:38:825][3996][4016]: [ACTION][rsvirdll.dll] ExportConfigNode 0x4010\0x2 Result: 1
[2008-09-18][16:32:38:825][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:825][3996][4016]: [DETAIL]Export File Name: C:\Program Files\Rising\Settings\Rav\0x400e_0x2.cfg, result: 0
[2008-09-18][16:32:38:825][3996][4016]: [ACTION][rsvirdll.dll] ExportConfigNode 0x400e\0x2 Result: 1
[2008-09-18][16:32:38:835][3996][4016]: [ACTION][INF]CRsConfigBase::InitializeRsConfig: GetPath(PathSize=2),Result=0x00000000
[2008-09-18][16:32:38:835][3996][4016]: [DETAIL]Get DWORD Value result: 1
[2008-09-18][16:32:38:835][3996][4016]: [ACTION][rsvirdll.dll] ExportSettings End...
[2008-09-18][16:32:38:846][3996][4016]: [ACTION]CheckComps(Count: 58, bAtInst: 0)...
[2008-09-18][16:32:38:846][3996][4016]: [ACTION]SetInstallPath(C:\Program Files\Rising\Rav, Rav)...
[2008-09-18][16:32:38:846][3996][4016]: [ACTION]Language - Set current language to language which codepage:  936  name: Simplified Chinese
[2008-09-18][16:32:38:866][3996][1080]: [ACTION]RsMessageBox(校验组件 "瑞星通用库(RSCENTER)" 错误,继续安装吗?)...
[2008-09-18][16:32:41:139][3996][4016]: [ACTION]g_nActMode: 4, Result:0,  Reboot:0
[2008-09-18][16:32:41:139][3996][4016]: [ACTION]Set Completed Event
[2008-09-18][16:32:41:640][3996][1080]: [ACTION]OnMissionCompleted:0
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommManagerImpl::Init> lpProductName = Rav Entering ......
[2008-09-18][16:33:11:092][3996][1080]: [WAINNING][-ProcComm.dll-] <CProcCommManagerImpl::Init> {m_bIsInit} Leaving ......
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommManagerImpl::CreateProcCommObject> Entering ......
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommImpl::PostMsg> Entering ......
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommImpl::PostMsg> { source objid = 6000 , dest objid = 4002 , msgID =506 , message = ? }
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommManagerImpl::DoSendMessage> Entering ......
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommManagerImpl::FindOneMessageObj> Entering ......
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommManagerImpl::FindOneMessageObj> Leaving ......
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CRpcCenter::ConnectToRpc> m_lpEndpointName = 0BE9B2B0-68B5-43f3-AC16-4846F19A4F84-CCenterrav Entering......
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CRpcCenter::IsRpcMutexValid> Entering......
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CRpcCenter::IsRpcMutexValid> Leaving......
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CRpcCenter::ConnectToRpc> { m_BindingHandle != NULL } Leaving......
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommManagerImpl::DoSendMessage> PostRpcMessage msgid = 506 beginning!
[2008-09-18][16:33:11:092][3996][1080]: [DETAIL][-ProcComm.dll-] <CRpcCenter::PostRpcMessage> Entering......
[2008-09-18][16:33:11:102][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommManagerImpl::DoSendMessage> PostRpcMessage msgid = 506 successful!
[2008-09-18][16:33:11:102][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommManagerImpl::DoSendMessage> Leaving ......
[2008-09-18][16:33:11:102][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommImpl::PostMsg> Leaving ......
[2008-09-18][16:33:11:102][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommManagerImpl::ReleaseProcCommObject> Entering ......
[2008-09-18][16:33:11:102][3996][1080]: [DETAIL][-ProcComm.dll-] <CRpcCenter::UnRegisterObject> Entering......
[2008-09-18][16:33:11:142][3996][1080]: [DETAIL][-ProcComm.dll-] <CProcCommManagerImpl::ReleaseProcCommObject> Leaving ......
[2008-09-18][16:33:11:142][3996][1080]: [ACTION]_tWinMain(/REPAIR) exit(112).

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查看完整版本: 升级21.01.30过程中出错!