瑞星卡卡安全论坛

请各位高手帮我看下,该怎么办?杀软一启动,左侧查杀目标没有C,D.E盘,而且基本设置里的发现病毒时的选项是忽略.灰色的!无法改!!任务管理器有2个莫名程序!而且在安全模式下也在运行!!我的IE浏览页最上面的标题字变小了!!图是我扫描的报告!我重装了几次杀软都不行,有次把我D(杀软在的文件夹)盘里的文件都删了!!
启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    <Internat.exe><internat.exe>  [(Verified)Microsoft Windows 2000 Publisher]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <load><>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    <Synchronization Manager><mobsync.exe /logon>  [(Verified)Microsoft Windows 2000 Publisher]
    <NvCplDaemon><RUNDLL32.EXE D:\WINNT\system32\NvCpl.dll,NvStartup>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
    <StormCodec_Helper><"D:\Program Files\Ringz Studio\Storm Codec\StormSet.exe" /S /opti>  [N/A]
    <RfwMain><"D:\Program Files\瑞星\Rising\Rfw\rfwmain.exe" -Startup>  [Beijing Rising Technology Co., Ltd.]
    <RavTask><"D:\Program Files\Rising\Rav\RavTask.exe" -system>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    <KKDelay><D:\PROGRA~1\瑞星\RunOnce.exe>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run]
    <SoundMix><rundll32.exe D:\WINNT\system32\soundmix.dll,Load>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <shell><Explorer.exe wuaucll.exe>  []
    <Userinit><D:\WINNT\system32\UserInit.exe,>  [(Verified)Microsoft Windows 2000 Publisher]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <AppInit_DLLs><>  [N/A]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    <{32CD708B-60A7-4C00-9377-D73EAA495F0F}><D:\WINNT\system32\RavExt.dll>  [Beijing Rising Technology Co., Ltd.]
[HKEY_CURRENT_USER\Control Panel\Desktop]
    <SCRNSAVE.EXE><D:\WINNT\system32\139com.scr>  []

==================================
启动文件夹
[QQ游戏启动加速程序]
  <D:\Documents and Settings\Administrator\「开始」菜单\程序\启动\QQ游戏启动加速程序.lnk --> D:\PROGRA~1\Tencent\QQGame\Accel.exe [深圳市腾讯计算机系统有限公司]><N>

==================================
服务
[Logical Disk Manager Administrative Service / dmadmin][Stopped/Manual Start]
  <D:\WINNT\System32\dmadmin.exe /com><VERITAS Software Corp.>
[NVIDIA Display Driver Service / NVSvc][Running/Auto Start]
  <D:\WINNT\system32\nvsvc32.exe><NVIDIA Corporation>
[Rising Proxy  Service / RfwProxySrv][Stopped/Manual Start]
  <d:\program files\瑞星\rising\rfw\rfwproxy.exe><Beijing Rising Technology Co., Ltd.>
[Rising Personal Firewall Service / RfwService][Running/Auto Start]
  <D:\PROGRA~1\瑞星\Rising\Rfw\rfwsrv.exe><Beijing Rising Technology Co., Ltd.>
[Rising Process Communication Center / RsCCenter][Running/Auto Start]
  <"D:\Program Files\Rising\Rav\CCenter.exe"><Beijing Rising Technology Co., Ltd.>
[Portable Media Serial Number Service / WmdmPmSN][Stopped/Manual Start]
  <D:\WINNT\System32\svchost.exe -k netsvcs-->D:\WINNT\system32\mspmsnsv.dll><Microsoft Corporation>
[Rising RealTime Monitor / RsRavMon][Running/Auto Start]
  <"D:\PROGRAM FILES\RISING\RAV\Ravmond.exe"><Beijing Rising Technology Co., Ltd.>

==================================
驱动程序
[adhjhgee / adhjhgee][Stopped/System Start]
  <\??\D:\WINNT\system32\drivers\adhjhgee.sys><中国互联网络信息中心(CNNIC)>
[Rising TDI Base Driver / BaseTDI][Running/Auto Start]
  <System32\DRIVERS\BaseTDI.SYS><Beijing Rising Technology Co., Ltd.>
[AC811 / DCamUSBMR][Running/Manual Start]
  <system32\DRIVERS\MR97110.sys><Mars Semiconductor Corp.>
[Sundance ST201 based Adapter NT Driver / DLH5X][Running/Manual Start]
  <system32\DRIVERS\DLH5XND5.sys><D-Link Corporation>
[dmboot / dmboot][Stopped/Disabled]
  <System32\drivers\dmboot.sys><VERITAS Software Corp.>
[Logical Disk Manager Driver / dmio][Running/Boot Start]
  <\SystemRoot\System32\drivers\dmio.sys><VERITAS Software Corp.>
[dmload / dmload][Running/Boot Start]
  <\SystemRoot\System32\drivers\dmload.sys><VERITAS Software Corp.>
[EagleNT / EagleNT][Stopped/Manual Start]
  <\??\D:\WINNT\system32\drivers\EagleNT.sys><N/A>
[EDSP Port Driver / Edspport][Running/Manual Start]
  <system32\DRIVERS\es56hpi.sys><ESS Technology, Inc.>
[fafggjeh / fafggjeh][Stopped/System Start]
  <\??\D:\WINNT\system32\drivers\fafggjeh.sys><中国互联网络信息中心(CNNIC)>
[HookUrl / HookUrl][Running/Auto Start]
  <\??\D:\Program Files\瑞星\Rising\Rfw\HookUrl.sys><Beijing Rising Technology Co., Ltd.>
[IdeBusDr / IdeBusDr][Running/Boot Start]
  <\SystemRoot\system32\DRIVERS\IdeBusDr.sys><Intel Corporation>
[Intel(R) Ultra ATA Controller / IdeChnDr][Running/Boot Start]
  <\SystemRoot\system32\DRIVERS\IdeChnDr.sys><Intel Corporation>
[mProcRs / mProcRs][Running/Auto Start]
  <\??\D:\PROGRA~1\瑞星\Rising\Rfw\mProcRs.sys><Beijing Rising Technology Co., Ltd.>
[niartjbw / niartjbw][Running/Boot Start]
  <\SystemRoot\System32\DRIVERS\niartjbw.sys><Yahoo! China Corporation>
[npkcrypt / npkcrypt][Running/Auto Start]
  <\??\D:\Program Files\Tencent\QQ\npkcrypt.sys><INCA Internet Co., Ltd.>
[nv / nv][Running/Manual Start]
  <system32\DRIVERS\nv4_mini.sys><NVIDIA Corporation>
[Direct Parallel Link Driver / Ptilink][Running/Manual Start]
  <system32\DRIVERS\ptilink.sys><Parallel Technologies, Inc.>
[rjkaob / rjkaob][Running/Boot Start]
  <\SystemRoot\\SystemRoot\System32\drivers\rjkaob.sys><N/A>
[WAN 微型端口 (PPP over Ethernet 协议) / RMSPPPOE][Running/Manual Start]
  <system32\DRIVERS\RMSPPPOE.SYS><Robert Schlabbach>
[RsAntiSpyware / RsAntiSpyware][Running/Boot Start]
  <\SystemRoot\system32\drivers\RsBoot.sys><Beijing Rising>
[RsFwDrv / RsFwDrv][Running/Auto Start]
  <\??\D:\Program Files\瑞星\Rising\Rfw\RsFwDrv.sys><Beijing Rising Technology Co., Ltd.>
[smwdm / smwdm][Running/Manual Start]
  <system32\drivers\smwdm.sys><Analog Devices, Inc.>
[World Standard Teletext Codec / WSTCODEC][Stopped/Manual Start]
  <system32\DRIVERS\WSTCODEC.SYS><Microsoft Corporation>
[RSPPSYS / RSPPSYS][Running/Auto Start]
  <\??\D:\PROGRAM FILES\RISING\RAV\RSPPSYS.sys><Rising>
[ExpScaner / ExpScaner][Running/Auto Start]
  <\??\D:\PROGRAM FILES\RISING\RAV\ExpScan.sys><>
[HookCont / HookCont][Stopped/Auto Start]
  <\??\D:\PROGRAM FILES\RISING\RAV\HOOKCONT.sys><Rising>
[HookSys / HookSys][Running/Auto Start]
  <\??\D:\PROGRAM FILES\RISING\RAV\HookSys.sys><Rising>
[HookReg / HookReg][Running/Auto Start]
  <\??\D:\PROGRAM FILES\RISING\RAV\HookReg.sys><>
[MEMSCAN / MEMSCAN][Running/Auto Start]
  <\??\D:\PROGRAM FILES\RISING\RAV\MEMSCAN.sys><瑞星软件有限公司>
[RsNTGDI / RsNTGDI][Stopped/Boot Start]
  <\SystemRoot\system32\Drivers\RsNTGdi.sys><Beijing Rising Technology Co., Ltd.>

使用SREng扫描工具点这里下载http://www.kztechs.com/sreng/download.html
1 解压缩sreng2.zip 
2 运行SREng2.exe                 
3 按智能扫描，然后勾选检查进程模块的签名，然后再按扫描，最后保存结果
4 把结果SREngLOG.log里面的内容一字不漏的发上来，一次发不完的就分页发

提示下：
a.扫描前关闭所有正在使用的应用程序,例如QQ`浏览器等，然后再进行扫描
b.如果SREng.exe运行无反应或者不能运行又或者扫描出错
你可以将SREng.exe重命名为SREng.com(SREng.scr\SREng.bat\SREng.pif)或abc.exe然后再运行

我懂的少，所以请求高手帮帮我，我也会不断学习的！！
浏览器加载项
[番茄花园]
  {6096E38F-5AC1-4391-8EC4-75DFA92FB32F} <http://www.tomatolei.com, N/A>
[启动Web迅雷]
  {962EFB8E-2683-42d4-AC74-AAA4C759B9C6} <http://my.xunlei.com, N/A>
[@shdoclc.dll,-866]
  {c95fe080-8f5d-11d2-a20b-00aa003c157a} <, N/A>
[QQ]
  {c95fe080-8f5d-11d2-a20b-00aa003c157b} <D:\Program Files\Tencent\QQ\QQ.EXE, TENCENT>
[访问瑞星网站]
  {FF2DE7A6-ECB1-4CBC-9C0E-D92A9E66E444} <http://www.rising.com.cn/?u=RSTB, N/A>
[访问卡卡社区]
  {FF2DE7A6-ECB1-4CBC-9C0E-D92A9E66E445} <http://www.ikaka.com/?u=RSTB, N/A>
[@msdxmLC.dll,-1@2052,电台(&R)]
  {8E718888-423F-11D2-876E-00A0C9082467} <D:\WINNT\system32\msdxm.ocx, Microsoft Corporation>
[卡卡上网安全助手]
  {DB9ECD4F-FB8F-4311-B3CE-90B976C2707C} <D:\WINNT\system32\kakatool.dll, Beijing Rising Technology Co., Ltd.>
[Recorder Control]
  {2423AB16-9F42-457B-A337-FE3B11964DB0} <D:\PROGRA~1\bluesky\BLUESK~1\recorder.ocx, N/A>
[FileUpload.Upload]
  {865722A9-DB45-4030-9AC6-574968AE302B} <D:\WINNT\Downloaded Program Files\FileUpload.dll, microsoft>
[Shockwave Flash Object]
  {D27CDB6E-AE6D-11CF-96B8-444553540000} <D:\WINNT\system32\Macromed\Flash\Flash9b.ocx, Adobe Systems, Inc.>
[Rising Web Scan Object]
  {E4E2F180-CB8B-4DE9-ACBB-DA745D3BA153} <D:\WINNT\Downloaded Program Files\OL2005.dll, Beijing Rising Technology Co., Ltd.>
[VqqSpeedDlProxy Class]
  {F138084D-84D7-48CD-BEA8-04772457516E} <D:\WINNT\vqqsdl.dll, Tencent>
[Recorder Control]
  {2423AB16-9F42-457B-A337-FE3B11964DB0} <D:\PROGRA~1\bluesky\BLUESK~1\recorder.ocx, N/A>
[BlueskyVideo Control]
  {2EA6D939-4445-43F1-A12B-8CB3DDA8B855} <D:\PROGRA~1\bluesky\BLUESK~1\v2.ocx, N/A>
[Ppd Control]
  {2F2BA87D-385E-4922-B41C-06E190B06AA9} <D:\PROGRA~1\bluesky\BLUESK~1\ppd.ocx, N/A>
[Share Control]
  {3072B1F1-0C4D-4E76-A7C6-FBAF129DBCC9} <D:\PROGRA~1\bluesky\BLUESK~1\share.ocx, N/A>
[Traceppd Control]
  {5910C66C-F9BA-4306-8175-C098B7F0ED62} <D:\PROGRA~1\bluesky\BLUESK~1\traceppd.ocx, N/A>
[PP Control]
  {616DACC1-C5E6-4646-B36A-3FA4FC726BAD} <D:\PROGRA~1\bluesky\BLUESK~1\ppc.ocx, N/A>
[Videohelp Control]
  {75B75D86-D88B-4BEA-BC59-BFD9D7300518} <D:\PROGRA~1\bluesky\BLUESK~1\VIDEOH~1.OCX, N/A>
[Filetran Control]
  {88734439-46D0-42C0-A13F-7E881EE550CF} <D:\PROGRA~1\bluesky\BLUESK~1\filetran.ocx, N/A>
[Chat Control]
  {94EFE58C-E678-4808-AD65-24CE4B94C1FE} <D:\PROGRA~1\bluesky\BLUESK~1\chat.ocx, N/A>
[Blueskyvoice Control]
  {991481A7-4669-4e15-8C24-100404E1F5CB} <D:\PROGRA~1\bluesky\BLUESK~1\BLUESK~1.OCX, N/A>
[Display Control]
  {A1D97DB3-E564-4743-B2E7-6F5182CBF406} <D:\PROGRA~1\bluesky\BLUESK~1\display.ocx, N/A>
[Tracechat Control]
  {A40335C4-D3D1-4E7B-9130-039CDA5B603C} <D:\PROGRA~1\bluesky\BLUESK~1\TRACEC~1.OCX, N/A>
[PPChat Control]
  {AFB97F16-B7E8-4EB1-8133-FBD5AA2EBB3B} <D:\PROGRA~1\bluesky\BLUESK~1\ppchat.ocx, N/A>
[Blueskyvoice Control]
  {BA0F088C-72C1-475a-92F8-42391DEF6961} <D:\PROGRA~1\bluesky\BLUESK~1\BLUESK~2.OCX, N/A>
[Client Control]
  {C7B0C764-5D4E-433E-A854-591F28520577} <D:\PROGRA~1\bluesky\BLUESK~1\client.ocx, N/A>
[Play Control]
  {CC20DDA1-9A21-4DEC-B5BE-E61E0351FCA9} <D:\PROGRA~1\bluesky\BLUESK~1\play.ocx, N/A>
[上传到QQ网络硬盘]
  <D:\PROGRA~1\Tencent\QQ\AddToNetDisk.htm, N/A>
[拷贝图片URL]
  <, N/A>
[添加到QQ自定义面板]
  <D:\PROGRA~1\Tencent\QQ\AddPanel.htm, N/A>
[添加到QQ表情]
  <D:\PROGRA~1\Tencent\QQ\AddEmotion.htm, N/A>
[用QQ彩信发送该图片]
  <D:\PROGRA~1\Tencent\QQ\SendMMS.htm, N/A>

==================================
正在运行的进程
[PID: 140][\SystemRoot\System32\smss.exe]  [Microsoft Corporation, 5.00.2195.6601]
[PID: 164][\??\D:\WINNT\system32\csrss.exe]  [Microsoft Corporation, 5.00.2195.6601]
[PID: 160][\??\D:\WINNT\system32\winlogon.exe]  [Microsoft Corporation, 5.00.2195.6997]
    [D:\WINNT\system32\wdmaud.drv]  [Microsoft Corporation, 5.00.2195.6673]
    [D:\WINNT\system32\msacm32.drv]  [Microsoft Corporation, 5.00.2134.1]
[PID: 212][D:\WINNT\system32\services.exe]  [Microsoft Corporation, 5.00.2195.7035]
    [D:\WINNT\system32\dmserver.dll]  [VERITAS Software Corp., 2195.6605.297.3]
[PID: 888][D:\WINNT\Explorer.exe]  [Microsoft Corporation, 5.00.3700.6690]
    [D:\WINNT\AppPatch\AcLayers.DLL]  [Microsoft Corporation, 5.00.2195.6717]
    [D:\PROGRA~1\瑞星\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
    [D:\WINNT\system32\wdmaud.drv]  [Microsoft Corporation, 5.00.2195.6673]
    [D:\WINNT\system32\msacm32.drv]  [Microsoft Corporation, 5.00.2134.1]
    [D:\WINNT\system32\msadp32.acm]  [Microsoft Corporation, 5.00.2134.1]
    [D:\PROGRA~1\WinRAR\rarext.dll]  [N/A, ]
    [D:\WINNT\system32\RavExt.dll]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 9]
    [D:\Program Files\Rising\Rav\RSCOMMON.DLL]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 5]
    [D:\WINNT\system32\wmploc.dll]  [Microsoft Corporation, 9.00.00.2980]
    [D:\WINNT\system32\wmvcore.dll]  [Microsoft Corporation, 9.00.00.3265 (xpsp_sp2_qfe.061206-2330)]
    [D:\WINNT\system32\wmidx.dll]  [Microsoft Corporation, 9.00.00.2980]
    [D:\WINNT\system32\WMASF.DLL]  [Microsoft Corporation, 9.00.00.2980 built by: lab03_dev(bld4act)]
    [D:\WINNT\system32\msdmo.dll]  [, ]
    [D:\WINNT\system32\l3codeca.acm]  [Fraunhofer Institut Integrierte Schaltungen IIS, 1, 9, 0, 0305]
    [D:\WINNT\system32\nvshell.dll]  [NVIDIA Corporation, 6.14.10.5664]
    [D:\WINNT\system32\wmadmod.dll]  [Microsoft Corporation, 10.00.00.3646]
    [D:\WINNT\system32\ffdshow.ax]  [, 1.0.2.2028]
    [D:\WINNT\system32\MSVCR71.dll]  [Microsoft Corporation, 7.10.3052.4]
[PID: 948][D:\PROGRA~1\瑞星\Rising\Rfw\RfwMain.exe]  [Beijing Rising Technology Co., Ltd., 5, 0, 0, 70]
    [D:\WINNT\system32\MSVCP60.dll]  [Microsoft Corporation, 6.00.8168.0]
    [D:\PROGRA~1\瑞星\Rising\Rfw\RsGuiLib.dll]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 33]
    [D:\PROGRA~1\瑞星\Rising\Rfw\RSCOMMON.DLL]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 5]
    [D:\PROGRA~1\瑞星\Rising\Rfw\RfwCtrl.dll]  [Beijing Rising Technology Co., Ltd., 5, 0, 0, 11]
    [D:\PROGRA~1\瑞星\Rising\Rfw\RsXML.dll]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 2]
    [D:\PROGRA~1\瑞星\Rising\Rfw\PngDll.dll]  [Beijing Rising Technology Co., Ltd., 18, 0, 0, 5]
    [D:\PROGRA~1\瑞星\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
    [D:\PROGRA~1\瑞星\Rising\Rfw\PSAPI.DLL]  [Microsoft Corporation, 4.00]
[PID: 1124][D:\PROGRA~1\瑞星\runiep.exe]  [Beijing Rising Technology Co., Ltd., 1, 0, 1, 6]
    [D:\PROGRA~1\瑞星\iep_ctrl.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 4]
    [D:\PROGRA~1\瑞星\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 1132][D:\WINNT\system32\internat.exe]  [Microsoft Corporation, 5.00.2920.0000]
    [D:\PROGRA~1\瑞星\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 1220][D:\WINNT\system32\conime.exe]  [Microsoft Corporation, 5.00.2195.6655]
    [D:\PROGRA~1\瑞星\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 700][D:\WINNT\wuaucll.exe]  [N/A, ]
    [D:\PROGRA~1\瑞星\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 1620][D:\WINNT\system32\driver.exe]  [N/A, ]
    [D:\PROGRA~1\瑞星\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 272][D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Rar$EX00.578\SREng.EXE]  [Smallfrogs Studio, 2.4.12.806]
    [D:\PROGRA~1\瑞星\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]

==================================
文件关联
.TXT  OK. [%SystemRoot%\system32\NOTEPAD.EXE %1]
.EXE  Error. [wuaucll.exe "%1" %*]
.COM  OK. ["%1" %*]
.PIF  OK. ["%1" %*]
.REG  OK. [regedit.exe "%1"]
.BAT  OK. ["%1" %*]
.SCR  OK. ["%1" /S]
.CHM  OK. ["D:\WINNT\hh.exe" %1]
.HLP  OK. [%SystemRoot%\System32\winhlp32.exe %1]
.INI  OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.INF  OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.VBS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.JS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.LNK  OK. [{00021401-0000-0000-C000-000000000046}]

==================================
Winsock 提供者
N/A

==================================
Autorun.inf
N/A

==================================
HOSTS 文件
127.0.0.1      localhost

==================================
API HOOK
入口点错误：FreeLibrary (危险等级: 一般,  被下面模块所HOOK: Dest Addr: 0x5F00000B)

==================================
隐藏进程
N/A

==================================

不要发图片上来````直接发内容上来```

除了重装系统,还有什么别的办法呀?[PID: 700][D:\WINNT\wuaucll.exe] [N/A, ]
[PID: 1620][D:\WINNT\system32\driver.exe] [N/A, ]
这两个是莫名程序,应该是病毒,
它们在安全模式也运行,现在总弹网页网址是http://mmm.021mm8.com/pop2/api.asp但上面没内容找不到网页!

自己顶下吧!!!!

请问这是什么病毒呢?可否介绍一下,或者怎么预防

那2个程序无论是搜索还是查找都找不到啊！！我用的是WIN2000系统

删除文件的只可以是C下的,D的不行!!!

我现在所有可以执行的程序都不能用了 ,可是文件都还在原来的地方啊?但是现在任务管理器里没有那2个程序了,一开机显示找不到文件wuaucll.exe库文件均可用!!但是所有的EXE程序都不能用了!右下脚的输入法都没有了!该怎么办呀?救命!什么也干不了啊!!只可以IE了,扫描都不行!!!

附件: 862715200749175757.bmp

现在点一个桌面上的程序右键属性,如图,我选择以其他用户身份运行,才可以使用!但每次用之前都需要输入密码!

附件: 862715200749175606.bmp