我的电脑前两天一开机就感觉不对，瑞星监控软件总是自动关闭，浏览器也开很慢，查毒后发现病毒：C:\ windows\system32\dllz.dll virus name : Trojan.PSW.Agent.ach , 不能删除，提示 Reboot is required to delete this file . 我安装的是正版瑞星杀毒和防火墙软件 ， 版本18.35.42 ， 各位高手救救啊！ 我的工作要从早到晚用电脑啊， 急死我了，

【回复“floatingsand”的帖子】  下载完后打开了，哪个是日志文件啊？ 我是菜鸟啊

打不开啊， 提示 ：cannot open file SREng.exe. This file may be open in another application or a read-only copy of the file already exists . If the file is in use , close the open file and try viewing it again .

下载完后打开是乱码，晕. 我们windows 不是中文版的

Logfile of HijackThis v1.99.1
Scan saved at 11:24:07, on 7/17/2006
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Rising\Rav\CCenter.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\rising\rfw\rfwsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Rising\Rav\RavStub.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
c:\program files\rising\rfw\RfwMain.exe
C:\WINDOWS\System32\Rundll32.exe
C:\WINDOWS\System32\WgaTray.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\DFVSX\DFVSX.exe
C:\PROGRA~1\Yahoo!\ASSIST~1\YLive.exe
C:\PROGRA~1\Yahoo!\Assistant\yassistse.exe
C:\Program Files\Rising\Rav\RavTask.exe
C:\Program Files\Rising\Rav\Ravmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\AIM\aim.exe

C:\Program Files\MSNShell\BIN\MSNShell.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\User\Local Settings\Temp\SREng.exe
C:\WINDOWS\System32\drwtsn32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\Rising\Rav\rav.exe
C:\Program Files\Rising\Rav\RsAgent.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Norton AntiVirus\OPScan.exe
C:\Documents and Settings\User\Local Settings\Temp\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://seek.yisou.com/srchasst.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://seek.yisou.com/srchcust.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {BB936323-19FA-4521-BA29-ECA6A121BC78} - (no file)
R3 - URLSearchHook: ???????? - {406F94F0-504F-4a40-8DFD-58B0666ABEBD} - C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yasbar.dll
O2 - BHO: yPhtb - {33BBE430-0E42-4f12-B075-8D21ACB10DCB} - C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yphtb.dll
O2 - BHO: ???????? - {406F94F0-504F-4a40-8DFD-58B0666ABEBD} - C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yasbar.dll
O2 - BHO: CShowKuroBar Class - {59062B7A-61BD-4A26-A7A6-6A213F2601F7} - C:\Program Files\KuroM7\CallToolBar.dll
O2 - BHO: YDragSearch - {62EED7C6-9F02-42f9-B634-98E2899E147B} - C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\YDRAGS~1.DLL
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\zh-cn\msntb.dll
O2 - BHO: IE - {D157330A-9EF3-49F8-9A67-4141AC41ADD4} - C:\WINDOWS\DOWNLO~1\CnsHook.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\zh-cn\msntb.dll
O3 - Toolbar: ???????? - {406F94F0-504F-4a40-8DFD-58B0666ABEBD} - C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yasbar.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [Smapp] rem C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [CnsMin] Rundll32.exe C:\WINDOWS\DOWNLO~1\CnsMin.dll,Rundll32
O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [winshost.exe] C:\WINDOWS\System32\winshost.exe
O4 - HKLM\..\Run: [dfvsx] "C:\Program Files\DFVSX\DFVSX.exe" -Min
O4 - HKLM\..\Run: [YLive.exe] C:\PROGRA~1\Yahoo!\ASSIST~1\YLive.exe
O4 - HKLM\..\Run: [yassistse] "C:\PROGRA~1\Yahoo!\Assistant\yassistse.exe"
O4 - HKLM\..\Run: [RavTask] "C:\Program Files\Rising\Rav\RavTask.exe" -system
O4 - HKLM\..\Run: [RfwMain] "C:\Program Files\Rising\Rfw\rfwmain.exe" -Startup
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\RunOnce: [3721C:\PROGRA~1\3721\notifier.dll10355562] regsvr32 /s C:\PROGRA~1\3721\notifier.dll
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Radio@Netscape] C:\Program Files\Radio@Netscape\Radio@Netscape.exe
O4 - HKCU\..\Run: [wingo] C:\WINDOWS\System32\wingo.exe
O4 - HKCU\..\Run: [winshost.exe] C:\WINDOWS\System32\winshost.exe
O4 - HKCU\..\Run: [MSNShell] C:\Program Files\MSNShell\BIN\MSNShell.exe autorun
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: eph.lnk = C:\Program Files\EPH\eph.exe

O4 - Global Startup: Easy-PrintToolBox.lnk = C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: ???? - res://C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yasbar.dll/246
O8 - Extra context menu item: Add to QQ Customized Panel - C:\Program Files\Tencent\qq\AddPanel.htm
O8 - Extra context menu item: Add to QQ Emoticons - C:\Program Files\Tencent\qq\AddEmotion.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Kuroหัห๗mp3 - res://C:\Program Files\KuroM7\KuroBar.dll/MENUSEARCH.HTM
O8 - Extra context menu item: Send picture by MMS - C:\Program Files\Tencent\qq\SendMMS.htm
O8 - Extra context menu item: Send the Picture by QQ MMS - C:\Program Files\Tencent\qq\SendMMS.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: ฬํผำตฝQQฑํว้ - C:\Program Files\Tencent\qq\AddEmotion.htm
O8 - Extra context menu item: ฬํผำตฝQQืิถจาๅรๆฐๅ - C:\Program Files\Tencent\qq\AddPanel.htm
O8 - Extra context menu item: ฬํผำตฝัลปขถฉิฤ(&Y) - res://C:\PROGRA~1\Yahoo!\ASSIST~1\Assist\yrss.dll/YRSSMENUEXT
O8 - Extra context menu item: ำรQQฒสะลทขหอธรอผฦฌ - C:\Program Files\Tencent\qq\SendMMS.htm
O9 - Extra button: ?????????????????????????? - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra 'Tools' menuitem: ???????? - {022C4009-5283-4365-97BF-144054B40E2E} - http://itv.mop.com (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Yahoo 1G mail - {507F9113-CD77-4866-BA92-0E86DA3D0B97} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=yahoomail (file missing)
O9 - Extra button: E bazar - {59BC54A2-56B3-44a0-93E5-432D58746E26} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=taobao (file missing)
O9 - Extra button: Yahoo Assistant - {5D73EE86-05F1-49ed-B850-E423120EC338} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=yassist (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\Program Files\Tencent\qq\QQIEHelper.dll
O9 - Extra 'Tools' menuitem: QQ?????????????? - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\Program Files\Tencent\qq\QQIEHelper.dll
O9 - Extra button: Instant Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=yahoomsg (file missing)
O9 - Extra button: (no name) - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=repair (file missing)
O9 - Extra 'Tools' menuitem: Repair Browser - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=repair (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: (no name) - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=clean (file missing)
O9 - Extra 'Tools' menuitem: Clean Internet access record - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=clean (file missing)
O11 - Options group: [!CNS]  Chinese keywords
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/248cf1f50e88e1e8c805/netzip/RdxIE601_cn.cab
O16 - DPF: {62360003-D8A7-418B-9DC6-2B9DE95273A0} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v8/0326/ticker.cab
O16 - DPF: {87CCFDB0-C4BE-4BC2-A78C-9EAA7CF96667} (pcastup Class) - http://ps.itv.mop.com/dn/files/vodupdate_1.0.0.8_20051009.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {F138084D-84D7-48CD-BEA8-04772457516E} (VqqSpeedDlProxy Class) - http://218.85.138.27/vqqsdl1009.cab
O16 - DPF: {FEE1002D-90A5-4A5D-AABE-01803FFBCF7A} (pCastPanel Class) - http://ps.itv.mop.com/dn/files/pCastCtl_1.0.0.80_20060123.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: Rising Proxy  Service (RfwProxySrv) - Beijing Rising Technology Co., Ltd. - c:\program files\rising\rfw\rfwproxy.exe
O23 - Service: Rising Personal Firewall Service (RfwService) - Beijing Rising Technology Co., Ltd. - c:\program files\rising\rfw\rfwsrv.exe
O23 - Service: Rising Process Communication Center (RsCCenter) - Beijing Rising Technology Co., Ltd. - C:\Program Files\Rising\Rav\CCenter.exe
O23 - Service: RsRavMon Service (RsRavMon) - Beijing Rising Technology Co., Ltd. - C:\Program Files\Rising\Rav\Ravmond.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

copy 完了，是这个吗？

快帮我看看啊，拜托了，大哥

我该怎么办啊？ 5555-- ，急死了，mopery 救我啊