各位:

我目前用瑞星听珍器查出我有一种病毒;trojan.pws.qqrobber,我从网站上下了QQ专杀一具,都杀不了,而且我的正版瑞星监控程序也开启不了,被禁用?但是我们更新的瑞星杀毒软件查杀,可是总是查不到有些病毒;
我只要一点瑞星,准死机!
请尽快告诉我如何处理!

谢谢

发个日志上看看吧!

Logfile of HijackThis v1.99.1
Scan saved at 22:45:26, on 2006-4-12
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\Rundll32.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\tp4serv.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\conime.exe
F:\亮剑\DubaTool_QQTail.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\FlashGet\flashget.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\NGNGAL~1\LOCALS~1\Temp\Rar$EX02.278\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CMoveCatchPic Object - {0CF098A0-CBAC-4EFB-8451-3AFC201C7222} - C:\Program Files\xBar\xBarHelper.dll (file missing)
O2 - BHO: QuickBtn - {1A199C20-DE2B-4838-AE3F-B5257ECE2B7E} - C:\Program Files\CoolWebsite\QuickLink.dll
O2 - BHO: QQIEHelper - {54EBD53A-9BC1-480B-966A-843A333CA162} - C:\Program Files\Tencent\QQ\QQIEHelper.dll
O2 - BHO: std software - {6A512BF7-EC78-4e8d-9841-6C02E8FA9838} - C:\WINDOWS\SYSTEM32\stdup.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: IE - {D157330A-9EF3-49F8-9A67-4141AC41ADD4} - C:\WINDOWS\DOWNLO~1\cnshook.dll
O3 - Toolbar: 电台(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [CnsMin] Rundll32.exe C:\WINDOWS\DOWNLO~1\CnsMin.dll,Rundll32
O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [xBarUpdate] C:\Program Files\xBar\xBarUpdate.exe
O4 - HKLM\..\Run: [Update] C:\Program Files\Common Files\UPDAT\Update.exe
O4 - HKLM\..\Run: [NTdhcp] C:\WINDOWS\System32\NTdhcp.exe
O4 - HKLM\..\Run: [res] C:\WINDOWS\System32\res.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinFax PRO Configuration Wizard.lnk = F:\PROGRA~1\Symantec\WinFax\WTNSETUP.EXE
O8 - Extra context menu item: Google 搜索(&G) - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: 上传到QQ网络硬盘 - C:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 使用网际快车下载 - C:\PROGRA~1\FlashGet\jc_link.htm
O8 - Extra context menu item: 使用网际快车下载全部链接 - C:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: 反向链接 - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: 发送到手机 - C:\Program Files\xBar\xBar.htm
O8 - Extra context menu item: 添加到QQ自定义面板 - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: 类似网页 - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: 缓存的网页快照 - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: 翻译英文字词(&T) - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: 实用网址导航 - {1D901067-2529-4A9B-9B6B-7A1DB3A44CB5} - C:\Program Files\CoolWebsite\QuickLink.dll
O9 - Extra button: Yahoo 1G电邮 - {507F9113-CD77-4866-BA92-0E86DA3D0B97} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=yahoomail (file missing)
O9 - Extra button: 寻宝乐趣多 - {59BC54A2-56B3-44a0-93E5-432D58746E26} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=taobao (file missing)
O9 - Extra button: 雅虎助手 - {5D73EE86-05F1-49ed-B850-E423120EC338} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=yassist (file missing)
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: 腾讯QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: (no name) - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\Program Files\Tencent\QQ\QQIEHelper.dll
O9 - Extra 'Tools' menuitem: QQ炫彩工具条设置 - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\Program Files\Tencent\QQ\QQIEHelper.dll
O9 - Extra button: 情景聊天 - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - http://cn.rd.yahoo.com/home/messenger/bjk/clientbtn/?http://cn.messenger.yahoo.com/ (file missing)
O9 - Extra button: (no name) - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=repair (file missing)
O9 - Extra 'Tools' menuitem: 修复浏览器 - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=repair (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: (no name) - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=clean (file missing)
O9 - Extra 'Tools' menuitem: 清理上网记录 - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://cn.zs.yahoo.com/cnsbutton.htm?source=cns&btn=clean (file missing)
O11 - Options group: [!CNS]  网络实名
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {0CA54D3F-CEAE-48AF-9A2B-31909CB9515D} (Edit Class) - https://www.sz1.cmbchina.com/download/CMBEdit.cab
O16 - DPF: {3D8F74EE-8692-4F8F-B8D2-7522E732519E} (WebActivater Control) - http://game.qq.com/QQGame2.cab
O16 - DPF: {52DF16E3-6C4F-4B22-8BAF-09263E463B48} (金山毒霸在线产品升级) - http://zs.kingsoft.com/KOSInit.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1106011153033
O16 - DPF: {DA984A6D-508E-11D6-AA49-0050FF3C628D} (Ravonline) - http://download.rising.com.cn/ravkill/rsonline.cab
O16 - DPF: {E4E2F180-CB8B-4DE9-ACBB-DA745D3BA153} (Rising Web Scan Object) - http://download.rising.com.cn/register/pcver/autoupgradepad/pcver2006new/OL2006.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: KB4813541.LOG
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Rising Proxy  Service (RfwProxySrv) - Beijing Rising Technology Co., Ltd. - c:\program files\rising\rfw\rfwproxy.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

这是日志,请尽快帮我想想办法!谢谢

O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe修复
删除C:\WINDOWS\system32\TpKmpSVC.exe

我按你的说法作了,可是没有任何用啊,还是只要一上网,瑞星必不能用,用金山一查,确实有这种病毒出现,再帮我想想办法

引用:

【80888qq的贴子】O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe修复 删除C:\WINDOWS\system32\TpKmpSVC.exe ...........................

这一项应该是正常的

【回复“shannen”的帖子】
O4 - HKLM\..\Run: [NTdhcp] C:\WINDOWS\System32\NTdhcp.exe
这一项才是QQ大盗

操作参考：
修复
O2 - BHO: QuickBtn - {1A199C20-DE2B-4838-AE3F-B5257ECE2B7E} - C:\Program Files\CoolWebsite\QuickLink.dll
O2 - BHO: std software - {6A512BF7-EC78-4e8d-9841-6C02E8FA9838} - C:\WINDOWS\SYSTEM32\stdup.dll
O4 - HKLM\..\Run: [xBarUpdate] C:\Program Files\xBar\xBarUpdate.exe
O4 - HKLM\..\Run: [Update] C:\Program Files\Common Files\UPDAT\Update.exe
O4 - HKLM\..\Run: [NTdhcp] C:\WINDOWS\System32\NTdhcp.exe
O4 - HKLM\..\Run: [res] C:\WINDOWS\System32\res.exe
O20 - AppInit_DLLs: KB4813541.LOG

进入注册表
修改
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
  <AppInit_DLLs><KB4813541.LOG>
为
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
  <AppInit_DLLs><>

卸载
C:\Program Files\CoolWebsite\
C:\Program Files\xBar\

删除
C:\Program Files\CoolWebsite\
C:\Program Files\xBar\
C:\WINDOWS\SYSTEM32\stdup.dll
C:\Program Files\Common Files\UPDAT\
C:\WINDOWS\System32\NTdhcp.exe
C:\WINDOWS\System32\res.exe
KB4813541.LOG

stdup.dll是间谍广告插件
具体操作参考
http://forum.ikaka.com/topic.asp?board=28&artid=7971417

另外
C:\WINDOWS\System32\NTdhcp.exe会屏蔽瑞星杀软监控
监控无法打开请参考
http://forum.ikaka.com/topic.asp?board=28&artid=7866296

我按您的要求作了,可是瑞量的监控总是不能长时间显示正常;

经常有这样的情况发生,我按照上述方法操作完后,瑞星软件在几分钟内显示绿伞,即正常，但一会儿又变成红色，即监控禁用，请问这样该如何处理？

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
c:\program files\rising\rfw\rfwsrv.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
c:\program files\rising\rfw\RfwMain.exe
C:\WINDOWS\System32\Rundll32.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Rising\Rav\RavTask.exe
C:\Program Files\Rising\Rav\RavMon.exe
C:\Program Files\Rising\Rav\RsAgent.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\WINDOWS\System32\tp4serv.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\DOCUME~1\NGNGAL~1\LOCALS~1\Temp\Rar$EX02.962\HijackThis.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\conime.exe
C:\WINDOWS\System32\rundll32.exe