瑞星卡卡安全论坛技术交流区反病毒/反流氓软件论坛 线上紧急求助。我的瑞星无法启动了!

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线上紧急求助。我的瑞星无法启动了!

线上紧急求助。我的瑞星无法启动了!

线上紧急求助。
我的瑞星无法启动了,启动瑞星,一闪就没有了,任务栏中找不到,监控程序也无法启动。
打开任务管理器,也是发现,启动瑞星,任务管理器一闪,就消失了。
在安全模式下可以启动,杀毒,没有发现病毒!!
气人啊
求大哥大姐救命啊
最后编辑2005-11-13 15:35:41
分享到:
gototop
 

你跟我一样
gototop
 

怎么办啊!瑞星怎么这么差啊
gototop
 

我现在试试到DOS能不能杀
gototop
 

如果瑞星实时监控无法正常加载,您安装的系统是基于NT构建的,如WIN2000或者WINXP系统,按以下步骤进行操作:
1)启动监控程序:
点击【开始】-【运行】输入cmd,进入DOS提示符下;
运行 cd (回车) ;
cd program files (此步骤是进入系统默认的软件安装目录);
cd rising (此步骤是进入默认的瑞星安装目录);
cd rav (此步骤是进入杀毒软件安装目录);
ravmond –install
ccenter –install
2)启动监控的服务
进入瑞星软件的设置,去掉开机时加载实时监控的选项,然后保存退出,重新启动计算机;
再次进入系统后,进入瑞星软件的设置,选择开机时加载实时监控,然后保存退出,重新启动计算机;
进入系统后,点击【开始】-【运行】,输入CMD后回车;
在命令提示符下进入瑞星安装目录。(例如瑞星是选择默认安装的方式进行安装的,那么就进入C:\PROGRAM
FILES\RISING\RAV);
输入“NET START RSRAVMON”后,回车;
如果这时能够启动瑞星实时监控,那么再次启动计算机,观察是否可以开机加载实时监控。
gototop
 

不仅仅是监控程序,连主程序都不能加载,狮子倒是出来了。
安全模式下可以加载,没有检查到病毒
gototop
 

用HijackThis扫日志上来
gototop
 

Logfile of HijackThis v1.99.1
Scan saved at 22:14:41, on 2005-11-12
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS.0\System32\smss.exe
C:\WINDOWS.0\system32\winlogon.exe
C:\WINDOWS.0\system32\services.exe
C:\WINDOWS.0\system32\lsass.exe
C:\WINDOWS.0\system32\svchost.exe
C:\WINDOWS.0\System32\svchost.exe
C:\WINDOWS.0\Explorer.EXE
C:\WINDOWS.0\System32\Rundll32.exe
C:\WINDOWS.0\system32\spoolsv.exe
D:\Program Files\SmartBackup\SmartAutorun.exe
C:\WINDOWS.0\SOUNDMAN.EXE
C:\WINDOWS.0\system32\rundll32.exe
C:\WINDOWS.0\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\3721\assistse.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS.0\System32\iexplore.exe
C:\WINDOWS.0\System32\ctfmon.exe
C:\WINDOWS.0\System32\nvsvc32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS.0\System32\svchost.exe
C:\WINDOWS.0\System32\conime.exe
C:\Program Files\rising\rav\RsAgent.exe
C:\WINDOWS.0\msagent\AgentSvr.exe
G:\软件安装文件\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: 上网助手 - {1B0E7716-898E-48cc-9690-4E338E8DE1D3} - C:\PROGRA~1\3721\Assist\assist.dll
O2 - BHO: QQIEHelper - {54EBD53A-9BC1-480B-966A-843A333CA162} - d:\Program Files\Tencent\QQ\QQIEHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - D:\PROGRA~1\FLASHGET\jccatch.dll
O2 - BHO: BDHlprObj Class - {CA92B524-BC8A-4610-BD2C-6BD3E28155D0} - C:\WINDOWS.0\DOWNLO~1\BDHelper.dll
O3 - Toolbar: 电台(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS.0\System32\msdxm.ocx
O3 - Toolbar: 上网助手 - {1B0E7716-898E-48cc-9690-4E338E8DE1D3} - C:\PROGRA~1\3721\Assist\assist.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - D:\PROGRA~1\FLASHGET\fgiebar.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS.0\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS.0\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS.0\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AutoBackup] d:\Program Files\SmartBackup\SmartAutorun.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS.0\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BIE] Rundll32 C:\WINDOWS.0\DOWNLO~1\BDPlugin.dll,Rundll32
O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS.0\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS.0\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [assistse] "C:\PROGRA~1\3721\assistse.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS.0\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft] C:\WINDOWS.0\System32\iexplore.exe
O4 - HKLM\..\Run: [RavTimer] C:\PROGRA~1\RISING\RAV\RAVTIMER.EXE
O4 - HKLM\..\Run: [RavMon] C:\PROGRA~1\RISING\RAV\RAVMON.EXE -SYSTEM
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.0\System32\ctfmon.exe
O4 - Startup: 腾讯QQ.lnk = D:\Program Files\Tencent\QQ\QQ.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: 上传到QQ网络硬盘 - D:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 使用网际快车下载 - D:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: 使用网际快车下载全部链接 - D:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: 添加到QQ自定义面板 - D:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - D:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - D:\Program Files\Tencent\QQ\SendMMS.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS.0\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS.0\web\related.htm
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - d:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: 腾讯QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - d:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~1\FLASHGET\flashget.exe
O9 - Extra button: (no name) - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - d:\Program Files\Tencent\QQ\QQIEHelper.dll
O9 - Extra 'Tools' menuitem: QQ炫彩工具条设置 - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - d:\Program Files\Tencent\QQ\QQIEHelper.dll
O14 - IERESET.INF: START_PAGE_URL=about:blank
O17 - HKLM\System\CCS\Services\Tcpip\..\{2136CC6D-141C-41B4-9489-E8E6DCDD9927}: NameServer = 202.98.96.68 61.139.2.69
O17 - HKLM\System\CS1\Services\Tcpip\..\{2136CC6D-141C-41B4-9489-E8E6DCDD9927}: NameServer = 202.98.96.68 61.139.2.69
O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\ADMINI~1.HKZ\LOCALS~1\Temp\hpdj.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS.0\System32\nvsvc32.exe
O23 - Service: system32 - Unknown owner - C:\WINDOWS.0\system32.exe (file missing)

gototop
 

修复:
O4 - HKLM\..\Run: [Microsoft] C:\WINDOWS.0\System32\iexplore.exe
O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\ADMINI~1.HKZ\LOCALS~1\Temp\hpdj.exe (file missing)
O23 - Service: system32 - Unknown owner - C:\WINDOWS.0\system32.exe (file missing)

重启后删除:
C:\WINDOWS.0\System32\iexplore.exe
gototop
 

鄙人太菜了,怎么修复啊
修复:
O4 - HKLM\..\Run: [Microsoft] C:\WINDOWS.0\System32\iexplore.exe
O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\ADMINI~1.HKZ\LOCALS~1\Temp\hpdj.exe (file missing)
O23 - Service: system32 - Unknown owner - C:\WINDOWS.0\system32.exe (file missing)

另外C:\WINDOWS.0\System32\iexplore.exe
这个文件没有用吗

谢谢大哥大大
gototop
 
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