刚装了系统 玩了段时间 想到家里买电脑时赠了一款正版的诺顿杀毒软件 就装了开始查毒 查到有C盘有5个病毒  郁闷的是这几个病毒 我用诺顿  隔离失败 修复失败  最后删除也失败 杀完毒后提示我您的计算机依然存在着病毒 我重启后还是杀不了 在安全模式下也是杀不了 大家帮帮我啊

很多电脑的用户是将杀软当着救命稻草，个人觉得杀软的作用只能在理想的环境下实现一部分（包括用户知识程度）
楼主别太依赖杀软！杀软都是低智商的东西！！

具体分析电脑系统状况，根据不同情况处理才是王道～～～

你扫描一个sreng的系统日志上来看看

http://www.kztechs.com/sreng/sreng2.zip 下载System Repair Engineer
1 解压缩sreng2.zip
2 运行SREng.exe 如果不能运行，改名成运行，如1.exe 1.com等等
3 智能扫描=》扫描=》保存报告
4 把日志中的报告完整拷贝贴上来，不要修改（一次发不完请分次发上来）
5 扫日志的时候尽量把不必要的软件关闭 如QQ TM等

System Repair Engineer 2.5.16.900
Smallfrogs (http://www.KZTechs.com)

Windows XP Professional Service Pack 2 (Build 2600) - 管理权限用户 - 完整功能

以下内容被选中：
    所有的启动项目（包括注册表、启动文件夹、服务等）
    浏览器加载项
    正在运行的进程（包括进程模块信息）
    文件关联
    Winsock 提供者
    Autorun.inf
    HOSTS 文件
    进程特权扫描


启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    <ctfmon.exe><C:\WINDOWS\system32\ctfmon.exe>  [(Verified)Microsoft Windows Publisher]
    <STYLEXP><C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide>  []
    <swg><C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe>  [(Verified)Google Inc]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <load><>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    <StormCodec_Helper><"D:\暴风影音\Storm Codec\StormSet.exe" /S /opti>  []
    <KernelFaultCheck><%systemroot%\system32\dumprep 0 -k>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run]
    <visin><C:\WINDOWS\system32\visin.exe>  [Microsoft Corporation]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <shell><Explorer.exe>  [(Verified)Microsoft Windows Publisher]
    <Userinit><C:\WINDOWS\system32\userinit.exe,>  [(Verified)Microsoft Windows Publisher]
    <UIHost><logonui.exe>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    <{AEB6717E-7E19-11d0-97EE-00C04FD91972}><shell32.dll>  [(Verified)Microsoft Windows Component Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
    <PostBootReminder><%SystemRoot%\system32\SHELL32.dll>  [(Verified)Microsoft Windows Component Publisher]
    <CDBurn><%SystemRoot%\system32\SHELL32.dll>  [(Verified)Microsoft Windows Component Publisher]
    <WebCheck><%SystemRoot%\system32\webcheck.dll>  [(Verified)Microsoft Windows Publisher]
    <SysTray><C:\WINDOWS\system32\stobject.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
    <WinlogonNotify: crypt32chain><crypt32.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
    <WinlogonNotify: cryptnet><cryptnet.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
    <WinlogonNotify: cscdll><cscdll.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
    <WinlogonNotify: ScCertProp><wlnotify.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
    <WinlogonNotify: Schedule><wlnotify.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
    <WinlogonNotify: sclgntfy><sclgntfy.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
    <WinlogonNotify: SensLogn><WlNotify.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
    <WinlogonNotify: termsrv><wlnotify.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
    <WinlogonNotify: WgaLogon><WgaLogon.dll>  [(Verified)Microsoft Corporation]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
    <WinlogonNotify: wlballoon><wlnotify.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    <{438755C2-A8BA-11D1-B96B-00A0C90312E1}><%SystemRoot%\system32\browseui.dll>  [(Verified)Microsoft Windows Component Publisher]
    <{8C7461EF-2B13-11d2-BE35-3078302C2030}><%SystemRoot%\system32\browseui.dll>  [(Verified)Microsoft Windows Component Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
    <Microsoft Windows Media Player><C:\WINDOWS\inf\unregmp2.exe /ShowWMP>  [(Verified)Microsoft Windows Component Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{26923b43-4d38-484f-9b9e-de460746276c}]
    <Internet Explorer><%systemroot%\system32\shmgrate.exe OCInstallUserConfigIE>  [N/A]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS]
    <浏览器自定义组件><RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}]
    <Outlook Express><%systemroot%\system32\shmgrate.exe OCInstallUserConfigOE>  [N/A]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{2C7339CF-2B09-4501-B3F3-F3508C9228ED}]
    <Themes Setup><%SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll>  [N/A]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}]
    <Microsoft Outlook Express 6><"%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install>  [N/A]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA842-CC51-11CF-AAFA-00AA00B6015B}]
    <NetMeeting 3.01><rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT>  []
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
    <Microsoft Windows Media Player><rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp.inf,PerUserStub>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7790769C-0471-11d2-AF11-00C04FA35D02}]
    <通讯簿 6><"%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install>  [N/A]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4340}]
    <Windows 桌面更新><regsvr32.exe /s /n /i:U shell32.dll>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}]
    <Internet Explorer 6><%SystemRoot%\system32\ie4uinit.exe>  [(Verified)Microsoft Windows Publisher]

启动文件夹
N/A

==================================
服务
[DCOM Server Process Launcher / DcomLaunch][Running/Auto Start]
  <C:\WINDOWS\system32\svchost -k DcomLaunch-->%SystemRoot%\system32\rpcss.dll><Microsoft Corporation>
[DHCP Client / Dhcp][Running/Auto Start]
  <C:\WINDOWS\system32\svchost.exe -k netsvcs-->%SystemRoot%\System32\dhcpcsvc.dll><Microsoft Corporation>
[COM+ Event System / EventSystem][Running/Manual Start]
  <C:\WINDOWS\system32\svchost.exe -k netsvcs-->C:\WINDOWS\system32\es.dll><Microsoft Corporation>
[Google Updater Service / gusvc][Stopped/Manual Start]
  <"C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe"><Google>
[Human Interface Device Access / HidServ][Stopped/Disabled]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\hidserv.dll><N/A>
[Server / lanmanserver][Running/Manual Start]
  <C:\WINDOWS\system32\svchost.exe -k netsvcs-->%SystemRoot%\System32\srvsvc.dll><Microsoft Corporation>
[Workstation / lanmanworkstation][Running/Auto Start]
  <C:\WINDOWS\system32\svchost.exe -k netsvcs-->%SystemRoot%\System32\wkssvc.dll><Microsoft Corporation>
[Network Connections / Netman][Running/Manual Start]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\netman.dll><Microsoft Corporation>
[Remote Access Connection Manager / RasMan][Running/Manual Start]
  <C:\WINDOWS\system32\svchost.exe -k netsvcs-->%SystemRoot%\System32\rasmans.dll><Microsoft Corporation>
[Remote Procedure Call (RPC) / RpcSs][Running/Auto Start]
  <C:\WINDOWS\system32\svchost -k rpcss-->%SystemRoot%\system32\rpcss.dll><Microsoft Corporation>
[Print Spooler / Spooler][Running/Auto Start]
  <C:\WINDOWS\system32\spoolsv.exe><Microsoft Corporation>
[StyleXPService / StyleXPService][Running/Auto Start]
  <"C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe"><>
[Telephony / TapiSrv][Running/Manual Start]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\tapisrv.dll><Microsoft Corporation>
[WebClient / WebClient][Stopped/Manual Start]
  <C:\WINDOWS\system32\svchost.exe -k LocalService-->%SystemRoot%\System32\webclnt.dll><Microsoft Corporation>

==================================
驱动程序
[Intel(r) 82801 Audio Driver Install Service (WDM) / ac97intc][Running/Manual Start]
  <system32\drivers\ac97intc.sys><Intel Corporation>
[Microsoft Kernel Acoustic Echo Canceller / aec][Stopped/Manual Start]
  <system32\drivers\aec.sys><Microsoft Corporation>
[FltMgr / FltMgr][Running/Boot Start]
  <\SystemRoot\system32\DRIVERS\fltMgr.sys><Microsoft Corporation>
[HTTP / HTTP][Stopped/Manual Start]
  <System32\Drivers\HTTP.sys><Microsoft Corporation>
[IP Network Address Translator / IpNat][Running/Manual Start]
  <system32\DRIVERS\ipnat.sys><Microsoft Corporation>
[Microsoft Kernel Wave Audio Mixer / kmixer][Running/Manual Start]
  <system32\drivers\kmixer.sys><Microsoft Corporation>
[MRxSmb / MRxSmb][Running/System Start]
  <system32\DRIVERS\mrxsmb.sys><Microsoft Corporation>
[nv / nv][Running/Manual Start]
  <system32\DRIVERS\nv4_mini.sys><NVIDIA Corporation>
[Direct Parallel Link Driver / Ptilink][Running/Manual Start]
  <system32\DRIVERS\ptilink.sys><Parallel Technologies, Inc.>
[Rdbss / Rdbss][Running/System Start]
  <system32\DRIVERS\rdbss.sys><Microsoft Corporation>
[Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver / rtl8139][Running/Manual Start]
  <system32\DRIVERS\RTL8139.SYS><Realtek Semiconductor Corporation>
[Secdrv / Secdrv][Stopped/Manual Start]
  <system32\DRIVERS\secdrv.sys><N/A>
[Microsoft Kernel Audio Splitter / splitter][Stopped/Manual Start]
  <system32\drivers\splitter.sys><Microsoft Corporation>
[Srv / Srv][Running/Manual Start]
  <system32\DRIVERS\srv.sys><Microsoft Corporation>
[StyleXPHelper / StyleXPHelper][Running/System Start]
  <\??\C:\Program Files\TGTSoft\StyleXP\StyleXPHelper.exe><Windows (R) 2000 DDK provider>
[TCP/IP Protocol Driver / Tcpip][Running/System Start]
  <system32\DRIVERS\tcpip.sys><Microsoft Corporation>
[Microcode Update Driver / Update][Running/Manual Start]
  <system32\DRIVERS\update.sys><Microsoft Corporation>
[Microsoft WINMM WDM Audio Compatibility Driver / wdmaud][Running/Manual Start]
  <system32\drivers\wdmaud.sys><Microsoft Corporation>

==================================
浏览器加载项
[WebThunder Browser Helper]
  {00000AAA-A363-466E-BEF5-9BB68697AA7F} <C:\Program Files\Thunder Network\WebThunder\WebThunderBHO_Now.dll, Thunder Networking Technologies,LTD>
[Google Toolbar Helper]
  {AA58ED58-01DD-4d91-8333-CF10577473F7} <c:\program files\google\googletoolbar2.dll, Google Inc.>
[CoTGT_BHO Class]
  {C333CF63-767F-4831-94AC-E683D962C63C} <C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll, N/A>
[启动Web迅雷]
  {962EFB8E-2683-42d4-AC74-AAA4C759B9C6} <http://my.xunlei.com, N/A>
[&Google]
  {2318C2B1-4965-11d4-9B18-009027A5CD4F} <c:\program files\google\googletoolbar2.dll, Google Inc.>
[WebThunder Browser Helper]
  {00000AAA-A363-466E-BEF5-9BB68697AA7F} <C:\Program Files\Thunder Network\WebThunder\WebThunderBHO_Now.dll, Thunder Networking Technologies,LTD>
[WebThunder Class]
  {03507A1A-E0C5-4404-AA26-205385C0892D} <, N/A>
[&Google]
  {2318C2B1-4965-11D4-9B18-009027A5CD4F} <c:\program files\google\googletoolbar2.dll, Google Inc.>
[Vod Class]
  {2EEDA47E-8D5C-4d7e-B4B6-E16E19218555} <C:\Program Files\Thunder Network\WebThunder\DownAndPlay\DapPlayer1.1.0.46.dll, XunLei>
[Windows Media Player]
  {6BF52A52-394A-11D3-B153-00C04F79FAA6} <C:\WINDOWS\system32\wmp.dll, Microsoft Corporation>
[RMGetLicense Class]
  {A9FC132B-096D-460B-B7D5-1DB0FAE0C062} <C:\WINDOWS\system32\msnetobj.dll, Microsoft Corporation>
[Google Toolbar Helper]
  {AA58ED58-01DD-4D91-8333-CF10577473F7} <c:\program files\google\googletoolbar2.dll, Google Inc.>
[CoTGT_BHO Class]
  {C333CF63-767F-4831-94AC-E683D962C63C} <C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll, N/A>
[Shockwave Flash Object]
  {D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx, Adobe Systems, Inc.>
[使用Web迅雷下载]
  <C:\Program Files\Thunder Network\WebThunder\GetUrl.htm, N/A>
[使用Web迅雷下载全部链接]
  <C:\Program Files\Thunder Network\WebThunder\GetAllUrl.htm, N/A>

太多了呀 1楼的 发一些可以吗 还是要全部都发

当然是全发了  不然怎么能解决问题

楼主看http://www.rising.com.cn/special/special_news07052202.htm（诺顿误杀，别用诺顿了）