在下受人指点来此求助,本系统目前存在以下问题：1 系统启动困难，BIOS程序之后的Windows加载无法自动进行，须用笔记本快捷键开关屏幕几次才能进入Windows（得此经验乃是本人历尽失败终于获得，来之不易）。2 打开Windows进程管理器后，除了System Idle process之外，其他程序皆无用户名。（电脑在此之前曾经历系统重装及黑客攻击，详见技术支持论坛本人发表的求助帖）。因此我在此贴出日志，希望得到帮助。

[CODE]

2007-04-22,18:33:33

System Repair Engineer 2.4.12.806
Smallfrogs (http://www.KZTechs.com)

Windows XP Professional Service Pack 2 (Build 2600) - 管理权限用户 - 完整功能

以下内容被选中：
    所有的启动项目（包括注册表、启动文件夹、服务等）
    浏览器加载项
    正在运行的进程（包括进程模块信息）
    文件关联
    Winsock 提供者
    Autorun.inf
    HOSTS 文件

启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    <ctfmon.exe><C:\WINDOWS\system32\ctfmon.exe>  [(Verified)Microsoft Windows Publisher]
    <MSMSGS><"C:\Program Files\Messenger\msmsgs.exe" /background>  [(Verified)Microsoft Windows XP Publisher]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <load><>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    <IMJPMIG8.1><"C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32>  [(Verified)Microsoft Windows Publisher]
    <PHIME2002ASync><C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC>  [(Verified)Microsoft Windows Publisher]
    <PHIME2002A><C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName>  [(Verified)Microsoft Windows Publisher]
    <IgfxTray><C:\WINDOWS\system32\igfxtray.exe>  [(Verified)Microsoft Windows Component Publisher]
    <HotKeysCmds><C:\WINDOWS\system32\hkcmd.exe>  [(Verified)Microsoft Windows Hardware Compatibility Publisher]
    <SoundMan><SOUNDMAN.EXE>  [Realtek Semiconductor Corp.]
    <runeip><C:\Program Files\Rising\AntiSpyware\runiep.exe>  [Beijing Rising Technology Co., Ltd.]
    <RavTask><"C:\Program Files\Rising\Rav\RavTask.exe" -system>  [Beijing Rising Technology Co., Ltd.]
    <RfwMain><"C:\Program Files\Rising\Rfw\rfwmain.exe" -Startup>  [Beijing Rising Technology Co., Ltd.]
    <KernelFaultCheck><%systemroot%\system32\dumprep 0 -k>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    <KKDelay><C:\Program Files\Rising\AntiSpyware\RunOnce.exe>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <shell><Explorer.exe>  [(Verified)Microsoft Windows Publisher]
    <Userinit><C:\WINDOWS\system32\userinit.exe,>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <AppInit_DLLs><>  [N/A]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <UIHost><logonui.exe>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    <{32CD708B-60A7-4C00-9377-D73EAA495F0F}><C:\WINDOWS\system32\RavExt.dll>  [Beijing Rising Technology Co., Ltd.]
[HKEY_CURRENT_USER\Control Panel\Desktop]
    <SCRNSAVE.EXE><C:\WINDOWS\system32\ravss.scr>  [Rising Corp.]

==================================
启动文件夹
[QQ游戏启动加速程序]
  <C:\Documents and Settings\Administrator\「开始」菜单\程序\启动\QQ游戏启动加速程序.lnk --> C:\PROGRA~1\Tencent\QQGAME\Accel.exe [深圳市腾讯计算机系统有限公司]><N>

==================================
服务
[Human Interface Device Access / HidServ][Stopped/Disabled]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\hidserv.dll><N/A>
[Rising Proxy  Service / RfwProxySrv][Stopped/Manual Start]
  <c:\program files\rising\rfw\rfwproxy.exe><Beijing Rising Technology Co., Ltd.>
[Rising Personal Firewall Service / RfwService][Running/Auto Start]
  <c:\program files\rising\rfw\rfwsrv.exe><Beijing Rising Technology Co., Ltd.>
[Rising Process Communication Center / RsCCenter][Running/Auto Start]
  <"C:\Program Files\Rising\Rav\CCenter.exe"><Beijing Rising Technology Co., Ltd.>
[Rising RealTime Monitor / RsRavMon][Running/Auto Start]
  <"C:\Program Files\Rising\Rav\Ravmond.exe"><Beijing Rising Technology Co., Ltd.>
[SmartLinkService / SLService][Running/Auto Start]
  <slserv.exe><Smart Link>

==================================
驱动程序
[Service for Realtek AC97 Audio (WDM) / ALCXWDM][Running/Manual Start]
  <system32\drivers\ALCXWDM.SYS><Realtek Semiconductor Corp.>
[Rising TDI Base Driver / BaseTDI][Running/Auto Start]
  <System32\DRIVERS\BaseTDI.SYS><Beijing Rising Technology Co., Ltd.>
[ExpScaner / ExpScaner][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\ExpScan.sys><>
[FNDRV / FNDRV][Stopped/Manual Start]
  <\??\F:\fndrv.sys><N/A>
[HookCont / HookCont][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\HOOKCONT.sys><Rising>
[HookReg / HookReg][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\HookReg.sys><>
[HookSys / HookSys][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\HookSys.sys><Rising>
[HookUrl / HookUrl][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rfw\HookUrl.sys><Beijing Rising Technology Co., Ltd.>
[ialm / ialm][Running/Manual Start]
  <system32\DRIVERS\ialmnt5.sys><Intel Corporation>
[MEMSCAN / MEMSCAN][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\MEMSCAN.sys><瑞星软件有限公司>
[mProcRs / mProcRs][Running/Auto Start]
  <\??\c:\program files\rising\rfw\mProcRs.sys><Beijing Rising Technology Co., Ltd.>
[Mtlmnt5 / Mtlmnt5][Running/Manual Start]
  <system32\DRIVERS\Mtlmnt5.sys><Smart Link>
[Mtlstrm / Mtlstrm][Running/Manual Start]
  <system32\DRIVERS\Mtlstrm.sys><Smart Link>
[NSC Infrared Device Driver / NSCIRDA][Running/Manual Start]
  <system32\DRIVERS\nscirda.sys><National Semiconductor Corporation>
[NtMtlFax / NtMtlFax][Stopped/Manual Start]
  <system32\DRIVERS\NtMtlFax.sys><Smart Link>
[Direct Parallel Link Driver / Ptilink][Running/Manual Start]
  <system32\DRIVERS\ptilink.sys><Parallel Technologies, Inc.>
[RecAgent / RecAgent][Running/Boot Start]
  <\SystemRoot\system32\DRIVERS\RecAgent.sys><Smart Link>
[RsAntiSpyware / RsAntiSpyware][Running/Boot Start]
  <\SystemRoot\system32\drivers\RsBoot.sys><Beijing Rising>
[RsFwDrv / RsFwDrv][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rfw\RsFwDrv.sys><Beijing Rising Technology Co., Ltd.>
[RsNTGDI / RsNTGDI][Running/Boot Start]
  <\SystemRoot\system32\Drivers\RsNTGdi.sys><Beijing Rising Technology Co., Ltd.>
[RSPPSYS / RSPPSYS][Running/Auto Start]
  <\??\C:\Program Files\Rising\Rav\RSPPSYS.sys><Rising>
[Realtek RTL8139/810x/8169/8110 all in one NDIS NT Driver / RTL8023][Running/Manual Start]
  <system32\DRIVERS\Rtlnic51.sys><Realtek Semiconductor Corporation>
[Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver / rtl8139][Stopped/Manual Start]
  <system32\DRIVERS\RTL8139.SYS><Realtek Semiconductor Corporation>
[Secdrv / Secdrv][Stopped/Manual Start]
  <system32\DRIVERS\secdrv.sys><N/A>
[Prolific Serial port driver / Ser2pl][Stopped/Manual Start]
  <system32\DRIVERS\ser2pl.sys><Prolific Technology Inc.>
[SmartLink AMR_PCI Driver / Slntamr][Running/Manual Start]
  <system32\DRIVERS\slntamr.sys><Smart Link>
[SlNtHal / SlNtHal][Running/Manual Start]
  <system32\DRIVERS\Slnthal.sys><Smart Link>
[SlWdmSup / SlWdmSup][Running/Manual Start]
  <system32\DRIVERS\SlWdmSup.sys><Smart Link>
[Intel(R) Graphics Platform (SoftBIOS) Driver / {6080A529-897E-4629-A488-ABA0C29B635E}][Running/Manual Start]
  <system32\drivers\ialmsbw.sys><Intel Corporation>
[Intel(R) Graphics Chipset (KCH) Driver / {D31A0762-0CEB-444e-ACFF-B049A1F6FE91}][Running/Manual Start]
  <system32\drivers\ialmkchw.sys><Intel Corporation>

==================================
浏览器加载项
[AcroIEHlprObj Class]
  {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} <C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx, >
[AcroIEHlprObj Class]
  {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} <C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx, >

==================================
正在运行的进程
[PID: 464][\SystemRoot\System32\smss.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 532][\??\C:\WINDOWS\system32\csrss.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 1900][C:\WINDOWS\Explorer.EXE]  [Microsoft Corporation, 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)]
    [C:\WINDOWS\system32\RavExt.dll]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 9]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
    [C:\Program Files\Rising\Rav\RSCOMMON.DLL]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 5]
[PID: 1984][c:\program files\rising\rfw\RfwMain.exe]  [Beijing Rising Technology Co., Ltd., 5, 0, 0, 70]
    [c:\program files\rising\rfw\RsGuiLib.dll]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 33]
    [c:\program files\rising\rfw\RSCOMMON.DLL]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 5]
    [c:\program files\rising\rfw\RfwCtrl.dll]  [Beijing Rising Technology Co., Ltd., 5, 0, 0, 11]
    [c:\program files\rising\rfw\RsXML.dll]  [Beijing Rising Technology Co., Ltd., 19, 0, 0, 2]
    [c:\program files\rising\rfw\PngDll.dll]  [Beijing Rising Technology Co., Ltd., 18, 0, 0, 5]
    [c:\program files\rising\rfw\PSAPI.DLL]  [Microsoft Corporation, 4.00]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 1704][C:\WINDOWS\system32\igfxtray.exe]  [Intel Corporation, 3.0.0.2209]
    [C:\WINDOWS\system32\hccutils.DLL]  [Intel Corporation, 3.0.0.2209]
    [C:\WINDOWS\system32\igfxdev.dll]  [Intel Corporation, 3.0.0.2209]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
    [C:\WINDOWS\system32\igfxsrvc.dll]  [Intel Corporation, 3.0.0.2209]
    [C:\WINDOWS\system32\igfxres.dll]  [Intel Corporation, 3.0.0.2209]
    [C:\WINDOWS\system32\igfxress.dll]  [Intel Corporation, 3.0.0.2209]
[PID: 1936][C:\WINDOWS\system32\hkcmd.exe]  [Intel Corporation, 3.0.0.2209]
    [C:\WINDOWS\system32\hccutils.DLL]  [Intel Corporation, 3.0.0.2209]
    [C:\WINDOWS\system32\igfxdev.dll]  [Intel Corporation, 3.0.0.2209]
    [C:\WINDOWS\system32\igfxsrvc.dll]  [Intel Corporation, 3.0.0.2209]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
    [C:\WINDOWS\system32\igfxhk.dll]  [Intel Corporation, 3.0.0.2209]
    [C:\WINDOWS\system32\igfxres.dll]  [Intel Corporation, 3.0.0.2209]
[PID: 1948][C:\WINDOWS\SOUNDMAN.EXE]  [Realtek Semiconductor Corp., 5.1.0.30]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 1992][C:\Program Files\Rising\AntiSpyware\runiep.exe]  [Beijing Rising Technology Co., Ltd., 1, 0, 1, 6]
    [C:\Program Files\Rising\AntiSpyware\iep_ctrl.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 4]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 392][C:\WINDOWS\system32\ctfmon.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 528][C:\Program Files\Messenger\msmsgs.exe]  [Microsoft Corporation, 4.7.3001]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 2836][C:\WINDOWS\system32\wuauclt.exe]  [Microsoft Corporation, 5.8.0.2469 built by: lab01_n(wmbla)]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]
[PID: 3752][D:\sreng2\SREng.EXE]  [Smallfrogs Studio, 2.4.12.806]
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  [Beijing Rising Technology Co., Ltd., 1, 0, 0, 10]

==================================
文件关联
.TXT  OK. [%SystemRoot%\system32\NOTEPAD.EXE %1]
.EXE  OK. ["%1" %*]
.COM  OK. ["%1" %*]
.PIF  OK. ["%1" %*]
.REG  OK. [regedit.exe "%1"]
.BAT  OK. ["%1" %*]
.SCR  OK. ["%1" /S]
.CHM  OK. ["C:\WINDOWS\hh.exe" %1]
.HLP  OK. [%SystemRoot%\System32\winhlp32.exe %1]
.INI  OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.INF  OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.VBS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.JS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.LNK  OK. [{00021401-0000-0000-C000-000000000046}]

==================================
Winsock 提供者
N/A