我的IE打不开。用腾讯的TT也打不开，还弹出一个对话框说：建立空文档失败。
    如果在"我的电脑"上打开一个网页，只能打开到主页，然后如果在主页里再打开别的就没有反应了。而且鼠标右击没有反应，改变输入法也没有反应，但如果把网页关了，输入法又能改变了，这是为什么啊.这种情况偶尔会出现，但这种情况出现时连资源管理器也会打不开的。改变时间时会出现这个：加载SHELL32.DLL失败，动态链接库（DLL）初始化例程失败。但重启就没事了。出现这个种情况时我扫描不了日志，等我重启时又没事了，这是我重启后电脑的日志，麻烦高手看看啊！！！经常这要很麻烦，不知道是不是病毒，但我又没杀到毒啊
System Repair Engineer 2.0.21.505 (2.0 RC 2)
Smallfrogs (http://www.KZTechs.com)

Windows 2000 Server Service Pack 4 (Build 2195)
- 管理权限用户 - 完整功能

以下内容被选中：
    所有的启动项目（包括注册表、启动文件夹、服务等）
    浏览器加载项
    正在运行的进程（包括进程模块信息）
    文件关联


启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    <Internat.exe><Internat.exe>  [Microsoft Corporation]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <load><>  []
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    <RavTask><"C:\Program Files\Rising\Rav\RavTask.exe" -system>  [Beijing Rising Technology Co., Ltd.]
    <RfwMain><"C:\Program Files\Rising\Rfw\rfwmain.exe" -Startup>  [Beijing Rising Technology Co., Ltd.]
    <runeip><C:\Program Files\Rising\AntiSpyware\runiep.exe>  [Beijing Rising Technology Co., Ltd.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <shell><Explorer.exe>  [Microsoft Corporation]
    <Userinit><C:\WINNT\system32\userinit.exe,>  [Microsoft Corporation]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows]
    <AppInit_DLLs><>  []
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    <{32CD708B-60A7-4C00-9377-D73EAA495F0F}><C:\WINNT\system32\RavExt.dll>  [Beijing Rising Technology Co., Ltd.]
[HKEY_CURRENT_USER\Control Panel\Desktop]
    <SCRNSAVE.EXE><(无)>  []

==================================
启动文件夹
服务
[Logical Disk Manager Administrative Service / dmadmin]
  <C:\WINNT\System32\dmadmin.exe /com><VERITAS Software Corp.>
[Rising Proxy  Service / RfwProxySrv]
  <c:\program files\rising\rfw\rfwproxy.exe><Beijing Rising Technology Co., Ltd.>
[Rising Personal Firewall Service / RfwService]
  <c:\program files\rising\rfw\rfwsrv.exe><Beijing Rising Technology Co., Ltd.>
[Rising Process Communication Center / RsCCenter]
  <"C:\Program Files\Rising\Rav\CCenter.exe"><Beijing Rising Technology Co., Ltd.>
[Rising RealTime Monitor / RsRavMon]
  <"C:\Program Files\Rising\Rav\Ravmond.exe"><Beijing Rising Technology Co., Ltd.>

==================================
浏览器加载项
[BitComet Helper]
  {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} <C:\Program Files\BitComet\tools\BitCometBHO.dll, BitComet>
[@shdoclc.dll,-866]
  {c95fe080-8f5d-11d2-a20b-00aa003c157a} <, N/A>
[QQ]
  {c95fe080-8f5d-11d2-a20b-00aa003c157b} <C:\Program Files\Tencent\QQ\QQ.EXE, TENCENT>
[@msdxmLC.dll,-1@2052,电台(&R)]
  {8E718888-423F-11D2-876E-00A0C9082467} <C:\WINNT\system32\msdxm.ocx, Microsoft Corporation>
[卡卡上网安全助手]
  {DB9ECD4F-FB8F-4311-B3CE-90B976C2707C} <C:\WINNT\system32\kakatool.dll, Beijing Rising Technology Co., Ltd.>
[Shockwave Flash Object]
  {D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINNT\system32\Macromed\Flash\Flash9b.ocx, Adobe Systems, Inc.>
[&使用BitComet下载]
  <res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm, N/A>
[&使用BitComet下载全部链接]
  <res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm, N/A>
[&使用BitComet下载本页视频]
  <res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm, N/A>
[上传到QQ网络硬盘]
  <C:\Program Files\Tencent\QQ\AddToNetDisk.htm, N/A>
[导出到 Microsoft Office Excel(&X)]
  <res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000, N/A>
[添加到QQ自定义面板]
  <C:\Program Files\Tencent\QQ\AddPanel.htm, N/A>
[添加到QQ表情]
  <C:\Program Files\Tencent\QQ\AddEmotion.htm, N/A>
[用QQ彩信发送该图片]
  <C:\Program Files\Tencent\QQ\SendMMS.htm, N/A>

正在运行的进程
[PID: 160][\SystemRoot\System32\smss.exe]  <Microsoft Corporation><5.00.2195.6601>
[PID: 184][\??\C:\WINNT\system32\csrss.exe]  <Microsoft Corporation><5.00.2195.6601>
[PID: 180][\??\C:\WINNT\system32\winlogon.exe]  <Microsoft Corporation><5.00.2195.6970>
[PID: 232][C:\WINNT\system32\services.exe]  <Microsoft Corporation><5.00.2195.6700>
    [C:\WINNT\system32\dmserver.dll]  <VERITAS Software Corp.><2195.6605.297.3>
[PID: 244][C:\WINNT\system32\lsass.exe]  <Microsoft Corporation><5.00.2195.6902>
[PID: 440][c:\program files\rising\rfw\rfwsrv.exe]  <Beijing Rising Technology Co., Ltd.><5, 0, 0, 30>
    [c:\program files\rising\rfw\RfwRule.dll]  <Beijing Rising Technology Co., Ltd.><5, 0, 0, 3>
    [c:\program files\rising\rfw\rfwlog.dll]  <Beijing Rising Technology Co., Ltd.><5, 0, 0, 2>
    [c:\program files\rising\rfw\Rfwdrv.dll]  <Beijing Rising Technology Co., Ltd.><5, 0, 0, 9>
    [c:\program files\rising\rfw\MonDrv.dll]  <rs><1, 0, 0, 4>
    [c:\program files\rising\rfw\ProcLib.dll]  <Beijing Rising Technology Co., Ltd.><5, 0, 0, 5>
    [c:\program files\rising\rfw\mPorts.dll]  <Beijing Rising Technology Co., Ltd.><4, 0, 0, 3>
[PID: 452][C:\WINNT\system32\svchost.exe]  <Microsoft Corporation><5.00.2134.1>
[PID: 480][C:\Program Files\Rising\Rav\CCenter.exe]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 3>
[PID: 588][C:\WINNT\system32\spoolsv.exe]  <Microsoft Corporation><5.00.2195.6659>
[PID: 624][C:\WINNT\system32\msdtc.exe]  <Microsoft Corporation><1999.9.3421.3>
[PID: 752][C:\WINNT\system32\svchost.exe]  <Microsoft Corporation><5.00.2134.1>
[PID: 784][C:\WINNT\System32\llssrv.exe]  <Microsoft Corporation><5.00.2195.6697>
[PID: 840][C:\WINNT\system32\spoolsu.exe]  <Microsoft Corporation><5.2.3790.1830>
[PID: 876][C:\Program Files\Rising\Rav\RavStub.exe]  <Beijing Rising Technology Co., Ltd.><19, 0, 0, 4>
    [C:\Program Files\Rising\Rav\RsCommX.dll]  <rising><18, 0, 0, 1>
    [C:\Program Files\Rising\Rav\RSCOMMON.DLL]  <Beijing Rising Technology Co., Ltd.><19, 0, 0, 5>
[PID: 968][C:\WINNT\system32\regsvc.exe]  <Microsoft Corporation><5.00.2195.6701>
[PID: 936][C:\WINNT\system32\MSTask.exe]  <Microsoft Corporation><4.71.2195.6704>
[PID: 336][C:\Program Files\Internet Explorer\IEXPLORE.EXE]  <Microsoft Corporation><6.00.2800.1106>
    [C:\WINNT\system32\spoolsu.dll]  <N/A><N/A>
    [C:\Program Files\BitComet\tools\BitCometBHO.dll]  <BitComet><20061213>
[PID: 1020][C:\WINNT\System32\WBEM\WinMgmt.exe]  <Microsoft Corporation><1.50.1085.0100>
[PID: 1056][C:\WINNT\system32\svchost.exe]  <Microsoft Corporation><5.00.2134.1>
[PID: 1176][C:\WINNT\Explorer.EXE]  <Microsoft Corporation><5.00.3700.6690>
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  <Beijing Rising Technology Co., Ltd.><1, 0, 0, 7>
    [C:\Program Files\Super Rabbit\HappyPlayer\Codecs\mmfinfo.dll]  <N/A><N/A>
    [C:\Program Files\Super Rabbit\HappyPlayer\Codecs\mkunicode.dll]  <N/A><N/A>
    [C:\WINNT\system32\RavExt.dll]  <Beijing Rising Technology Co., Ltd.><19, 0, 0, 7>
    [C:\Program Files\WinAce\arcext.dll]  <e-merge GmbH><2.5.1.0>
    [C:\Program Files\WinAce\acev2.dll]  <ACE Compression Software><2.6.0.0>
    [C:\Program Files\Rising\Rav\RSCOMMON.DLL]  <Beijing Rising Technology Co., Ltd.><19, 0, 0, 5>
[PID: 1260][C:\Program Files\Rising\AntiSpyware\runiep.exe]  <Beijing Rising Technology Co., Ltd.><1, 0, 1, 3>
    [C:\Program Files\Rising\AntiSpyware\iep_ctrl.dll]  <Beijing Rising Technology Co., Ltd.><1, 0, 0, 4>
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  <Beijing Rising Technology Co., Ltd.><1, 0, 0, 7>
[PID: 1380][C:\WINNT\system32\Dfssvc.exe]  <Microsoft Corporation><5.00.2195.6664>
[PID: 1396][C:\WINNT\system32\Internat.exe]  <Microsoft Corporation><5.00.2920.0000>
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  <Beijing Rising Technology Co., Ltd.><1, 0, 0, 7>
[PID: 1584][C:\WINNT\System32\svchost.exe]  <Microsoft Corporation><5.00.2134.1>
[PID: 1212][C:\Program Files\VnetClient1.6\VnetClient.exe]  <><1, 0, 0, 1>
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  <Beijing Rising Technology Co., Ltd.><1, 0, 0, 7>
    [C:\Program Files\Rising\Rav\RavScrCh.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 4>
    [C:\WINNT\system32\Macromed\Flash\Flash9b.ocx]  <Adobe Systems, Inc.><9,0,28,0>
[PID: 1612][C:\Program Files\Internet Explorer\iexplore.exe]  <Microsoft Corporation><6.00.2800.1106>
    [C:\WINNT\system32\kakatool.dll]  <Beijing Rising Technology Co., Ltd.><2, 0, 2, 6>
    [C:\Program Files\BitComet\tools\BitCometBHO.dll]  <BitComet><20061213>
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  <Beijing Rising Technology Co., Ltd.><1, 0, 0, 7>
    [C:\Program Files\Rising\Rav\RavScrCh.dll]  <Beijing Rising Technology Co., Ltd.><18, 0, 0, 4>
[PID: 1228][E:\软件\冒险\SREng\SREng.exe]  <Smallfrogs Studio><2.0.21.505>
    [C:\Program Files\Rising\AntiSpyware\ieprot.dll]  <Beijing Rising Technology Co., Ltd.><1, 0, 0, 7>

==================================
文件关联
.TXT  OK. [%SystemRoot%\system32\NOTEPAD.EXE %1]
.EXE  OK. ["%1" %*]
.COM  OK. ["%1" %*]
.PIF  OK. ["%1" %*]
.REG  OK. [regedit.exe "%1"]
.BAT  OK. ["%1" %*]
.SCR  OK. ["%1" /S]
.CHM  OK. ["C:\WINNT\hh.exe" %1]
.HLP  OK. [%SystemRoot%\System32\winhlp32.exe %1]
.INI  OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.INF  OK. [%SystemRoot%\System32\NOTEPAD.EXE %1]
.VBS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.JS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.LNK  OK. [{00021401-0000-0000-C000-000000000046}]

==================================
Winsock 提供者

怎么没人呢，哪位帮帮我啊

C:\WINNT\system32\spoolsu.dll感觉不是好东东，如果你也不知道，建议在安全模式下删除它。
你的现象我也答不上来。
可以百度一下，我刚刚找了一下，有很多答案，但似乎都没有解决的方法。
建议，如果老是解决不了，不如还原系统。

之后就没有出现这现像了，我什么也没做，奇怪了

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
<Internat.exe><Internat.exe> [Microsoft Corporation]

[PID: 336][C:\Program Files\Internet Explorer\IEXPLORE.EXE] <Microsoft Corporation><6.00.2800.1106>
这好像有点问题，一般情况下，Internat.exe是在C:\\WINDOWS\\SYSTEM\的，叫大虾看看呀