开机后每次都会出现这样的情形：
浏览器会出问题，同时会提示发现病毒ADCLICKER-ER.DLL。然后浏览器会自动关闭再打开一次。然后继续正常使用。再开机，仍然出现这样的情况。用powerrmv，输入路径，发现该文件不存在
（机器也无法进入安全模式）
如果不开防火墙，开机，浏览器5分钟内也会出现这样的情况，再开防火墙查毒，没有找到病毒。用powermv，发现该文件不存在
日志如下：
启动项目
注册表
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    <ctfmon.exe><C:\WINDOWS\system32\ctfmon.exe>  [(Verified)Microsoft Windows Publisher]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    <!AVG Anti-Spyware><"D:\AVG Anti-Spyware 7.5\avgas.exe" /minimized>  [Anti-Malware Development a.s.]
    <virusscan><C:\Program Files\Network Associates\VirusScan\shstat.exe>  [Network Associates, Inc.]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    <shell><Explorer.exe>  [(Verified)Microsoft Windows Publisher]
    <Userinit><C:\WINDOWS\system32\userinit.exe,>  [(Verified)Microsoft Windows Publisher]
    <UIHost><logonui.exe>  [(Verified)Microsoft Windows Publisher]

==================================
启动文件夹
N/A

==================================
服务
[Ati HotKey Poller / Ati HotKey Poller][Running/Auto Start]
  <C:\WINDOWS\system32\Ati2evxx.exe><ATI Technologies Inc.>
[ATI Smart / ATI Smart][Stopped/Auto Start]
  <C:\WINDOWS\system32\ati2sgag.exe><>
[AVG Anti-Spyware Guard / AVG Anti-Spyware Guard][Running/Auto Start]
  <D:\AVG Anti-Spyware 7.5\guard.exe><Anti-Malware Development a.s.>
[Human Interface Device Access / HidServ][Stopped/Disabled]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->%SystemRoot%\System32\hidserv.dll><N/A>
[McAfee Framework 服务 / McAfeeFramework][Running/Auto Start]
  <C:\Program Files\Network Associates\Common Framework\FrameworkService.exe /ServiceStart><Network Associates, Inc.>
[Network Associates McShield / McShield][Running/Auto Start]
  <"C:\Program Files\Network Associates\VirusScan\Mcshield.exe"><Network Associates, Inc.>
[Network Associates Task Manager / McTaskManager][Running/Auto Start]
  <"C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe"><Network Associates, Inc.>
[Navoct / Navoct][Running/Auto Start]
  <C:\WINDOWS\System32\svchost.exe -k netsvcs-->C:\Program Files\iesnap\navoct.dll>< >

==================================
驱动程序
[Intel(r) 82801 Audio Driver Install Service (WDM) / ac97intc][Stopped/Manual Start]
  <system32\drivers\ac97intc.sys><Intel Corporation>
[AliIde / AliIde][Stopped/Boot Start]
  <\SystemRoot\System32\DRIVERS\aliide.sys><Acer Laboratories Inc.>
[AMD K8 Processor Driver / AmdK8][Stopped/Manual Start]
  <System32\DRIVERS\amdk8.sys><Advanced Micro Devices>
[ati2mtag / ati2mtag][Running/Manual Start]
  <system32\DRIVERS\ati2mtag.sys><ATI Technologies Inc.>
[AVG Anti-Spyware Driver / AVG Anti-Spyware Driver][Running/System Start]
  <\??\D:\AVG Anti-Spyware 7.5\guard.sys><N/A>
[AVG Anti-Spyware Clean Driver / AvgAsCln][Running/System Start]
  <System32\DRIVERS\AvgAsCln.sys><GRISOFT, s.r.o.>
[bjbidgha / bjbidgha][Stopped/Boot Start]
  <\SystemRoot\system32\drivers\bjbidgha.sys><N/A>
[CmdIde / CmdIde][Stopped/Boot Start]
  <\SystemRoot\System32\DRIVERS\cmdide.sys><CMD Technology, Inc.>
[dump_wmimmc / dump_wmimmc][Stopped/Manual Start]
  <\??\C:\WINDOWS\system32\drivers\dump_wmimmc.sys><N/A>
[VIA PCI 10/100Mb Fast Ethernet Adapter NT Driver / FETNDIS][Stopped/Manual Start]
  <system32\DRIVERS\fetnd5.sys><VIA Technologies, Inc.>
[hcqsty6 / hcqsty62][Stopped/Boot Start]
  <\SystemRoot\System32\DRIVERS\hcqsty62.sys><N/A>
[Microsoft UAA Bus Driver for High Definition Audio / HDAudBus][Running/Manual Start]
  <system32\DRIVERS\HDAudBus.sys><Windows (R) Server 2003 DDK provider>
[Service for Realtek HD Audio (WDM) / IntcAzAudAddService][Running/Manual Start]
  <system32\drivers\RtkHDAud.sys><Realtek Semiconductor Corp.>
[NaiAvFilter1 / NaiAvFilter1][Running/Manual Start]
  <system32\drivers\naiavf5x.sys><Network Associates, Inc.>
[NaiAvTdi1 / NaiAvTdi1][Running/System Start]
  <system32\drivers\mvstdi5x.sys><Network Associates, Inc.>
[npkcrypt / npkcrypt][Running/Auto Start]
  <\??\C:\Program Files\Tencent\QQ\npkcrypt.sys><INCA Internet Co., Ltd.>
[NPPTNT2 / NPPTNT2][Stopped/Manual Start]
  <\??\C:\WINDOWS\system32\npptNT2.sys><INCA Internet Co., Ltd.>
[nv / nv][Stopped/Manual Start]
  <system32\DRIVERS\nv4_mini.sys><NVIDIA Corporation>
[paldn / paldn][Running/Boot Start]
  <\SystemRoot\\SystemRoot\System32\drivers\paldn.sys><N/A>
[Direct Parallel Link Driver / Ptilink][Running/Manual Start]
  <system32\DRIVERS\ptilink.sys><Parallel Technologies, Inc.>
[qhsxko0 / qhsxko08][Stopped/Boot Start]
  <\SystemRoot\System32\DRIVERS\qhsxko08.sys><N/A>
[rmtdtj9 / rmtdtj90][Running/Boot Start]
  <\SystemRoot\System32\DRIVERS\rmtdtj90.sys><N/A>
[Realtek 10/100/1000 NIC Family all in one NDIS XP Driver / RTL8023xp][Running/Manual Start]
  <system32\DRIVERS\Rtenicxp.sys><Realtek Semiconductor Corporation>
[Secdrv / Secdrv][Stopped/Manual Start]
  <system32\DRIVERS\secdrv.sys><N/A>
[EntDrv51 / EntDrv51][Running/Manual Start]
  <\??\C:\WINDOWS\system32\drivers\EntDrv51.sys><Network Associates, Inc>

==================================

浏览器加载项
[Thunder Browser Helper]
  {0BECAB39-E1F8-45E6-8332-38DD750EBA01} <C:\Program Files\Thunder Network\Thunder\ComDlls\XunLeiBHO_007.dll, Thunder Networking Technologies,LTD>
[CLDown Object]
  {0BECAB3A-E1F8-45E6-8332-38DD750EBA01} <C:\Program Files\Tuotu\TuoTuHelper_v8.dll, Tuotu.com>
[启动迅雷5]
  {09BA8F6D-CB54-424B-839C-C2A6C8E6B436} <C:\Program Files\Thunder Network\Thunder\Thunder.exe, Thunder Networking Technologies,LTD>
[Rising Web Scan Object]
  {E4E2F180-CB8B-4DE9-ACBB-DA745D3BA153} <C:\WINDOWS\Downloaded Program Files\OL2005.dll, Beijing Rising Technology Co., Ltd.>
[Thunder Browser Helper]
  {0BECAB39-E1F8-45E6-8332-38DD750EBA01} <C:\Program Files\Thunder Network\Thunder\ComDlls\XunLeiBHO_007.dll, Thunder Networking Technologies,LTD>
[CLDown Object]
  {0BECAB3A-E1F8-45E6-8332-38DD750EBA01} <C:\Program Files\Tuotu\TuoTuHelper_v8.dll, Tuotu.com>
[Windows Media Player]
  {22D6F312-B0F6-11D0-94AB-0080C74C7E95} <C:\WINDOWS\system32\wmpdxm.dll, Microsoft Corporation>
[HTML Document]
  {25336920-03F9-11CF-8FD0-00AA00686F13} <%SystemRoot%\system32\Mshtml.dll, N/A>
[DHTML Edit Control Safe for Scripting for IE5]
  {2D360201-FFF5-11D1-8D03-00A0C959BC0A} <C:\Program Files\Common Files\Microsoft Shared\Triedit\dhtmled.ocx, Microsoft Corporation>
[Shell Name Space]
  {55136805-B2DE-11D1-B9F2-00A0C98BC547} <%SystemRoot%\system32\shdocvw.dll, N/A>
[WUWebControl Class]
  {6414512B-B978-451D-A0D8-FCFDF33E833C} <C:\WINDOWS\system32\wuweb.dll, Microsoft Corporation>
[Windows Media Player]
  {6BF52A52-394A-11D3-B153-00C04F79FAA6} <C:\WINDOWS\system32\wmp.dll, Microsoft Corporation>
[Microsoft Web 浏览器]
  {8856F961-340A-11D0-A96B-00C04FD705A2} <C:\WINDOWS\system32\shdocvw.dll, Microsoft Corporation>
[Thunder Browser Helper]
  {889D2FEB-5411-4565-8998-1DD2C5261283} <C:\Program Files\Thunder Network\Thunder\ComDlls\XunLeiBHO_007.dll, Thunder Networking Technologies,LTD>
[Microsoft Scriptlet Component]
  {AE24FDAE-03C6-11D1-8B76-0080C744F389} <C:\WINDOWS\system32\Mshtml.dll, Microsoft Corporation>
[SearchAssistantOC]
  {B45FF030-4447-11D2-85DE-00C04FA35C89} <%SystemRoot%\system32\shdocvw.dll, N/A>
[RDS.DataSpace]
  {BD96C556-65A3-11D0-983A-00C04FC29E36} <C:\Program Files\Common Files\System\msadc\msadco.dll, Microsoft Corporation>
[RealPlayer G2 Control]
  {CFCDAA03-8BE4-11CF-B84B-0020AFBBCCFA} <C:\WINDOWS\system32\rmoc3260.dll, RealNetworks, Inc.>
[Shockwave Flash Object]
  {D27CDB6E-AE6D-11CF-96B8-444553540000} <C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx, Adobe Systems, Inc.>
[Rising Web Scan Object]
  {E4E2F180-CB8B-4DE9-ACBB-DA745D3BA153} <C:\WINDOWS\Downloaded Program Files\OL2005.dll, Beijing Rising Technology Co., Ltd.>
[&使用迅雷下载]
  <C:\Program Files\Thunder Network\Thunder\Program\geturl.htm, N/A>
[&使用迅雷下载全部链接]
  <C:\Program Files\Thunder Network\Thunder\Program\getallurl.htm, N/A>
[上传到QQ网络硬盘]
  <C:\Program Files\Tencent\QQ\AddToNetDisk.htm, N/A>
[使用脱兔下载]
  <C:\Program Files\Tuotu\TT_one.htm, N/A>
[使用脱兔下载全部链接]
  <C:\Program Files\Tuotu\TT_all.htm, N/A>
[导出到 Microsoft Office Excel(&X)]
  <res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000, N/A>
[添加到QQ自定义面板]
  <C:\Program Files\Tencent\QQ\AddPanel.htm, N/A>
[添加到QQ表情]
  <C:\Program Files\Tencent\QQ\AddEmotion.htm, N/A>
[用QQ彩信发送该图片]
  <C:\Program Files\Tencent\QQ\SendMMS.htm, N/A>

==================================
正在运行的进程
[PID: 596][\SystemRoot\System32\smss.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 660][\??\C:\WINDOWS\system32\csrss.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
[PID: 1860][D:\AVG Anti-Spyware 7.5\avgas.exe]  [Anti-Malware Development a.s., 7, 5, 0, 50]
    [D:\AVG Anti-Spyware 7.5\engine.dll]  [Anti-Malware Development a.s., 4, 2, 0, 15]
    [c:\PROGRA~1\iesnap\navstub.dll]  [, 1, 0, 1, 1]
[PID: 1868][C:\Program Files\Network Associates\VirusScan\shstat.exe]  [Network Associates, Inc., 8.0.0.912]
    [C:\Program Files\Network Associates\VirusScan\SHUTIL.dll]  [Network Associates, Inc., 8.0.0.912]
    [C:\Program Files\Network Associates\VirusScan\naiwmain.dll]  [Network Associates, Inc., 8.0.0.912]
    [C:\Program Files\Network Associates\VirusScan\RES04\shstat.dll]  [Network Associates, Inc., 8.0.0.912]
    [C:\Program Files\Network Associates\VirusScan\RES04\Product.dll]  [Network Associates, Inc., 8.0.0.912]
    [C:\Program Files\Network Associates\VirusScan\RES04\McShield.dll]  [Network Associates, Inc., 8.0.0.251]
    [C:\Program Files\Network Associates\VirusScan\RES04\Shutilrc.dll]  [Network Associates, Inc., 8.0.0.912]
    [C:\Program Files\Network Associates\VirusScan\Graphics.dll]  [Network Associates, Inc., 8.0.0.912]
    [c:\PROGRA~1\iesnap\navstub.dll]  [, 1, 0, 1, 1]
[PID: 1876][C:\WINDOWS\system32\ctfmon.exe]  [Microsoft Corporation, 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)]
    [c:\PROGRA~1\iesnap\navstub.dll]  [, 1, 0, 1, 1]
[PID: 2516][C:\WINDOWS\explorer.exe]  [Microsoft Corporation, 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)]
    [C:\WINDOWS\system32\EntApi.dll]  [Network Associates, Inc, 8.0.0.277]
    [c:\PROGRA~1\iesnap\navstub.dll]  [, 1, 0, 1, 1]
    [C:\Program Files\ATI Technologies\ATI.ACE\atiacmxx.dll]  [, 1, 0, 0, 1]
[PID: 2752][C:\Program Files\Tencent\QQ\QQ.exe]  [TENCENT, 0, 0, 0, 0]
    [C:\Program Files\Tencent\QQ\QQBaseClassInDll.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\QQHelperDll.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\BasicCtrlDll.dll]  [Tencent, 6, 0, 200, 320]
    [C:\Program Files\Tencent\QQ\MFC42.DLL]  [Microsoft Corporation, 6.00.8665.0]
    [c:\PROGRA~1\iesnap\navstub.dll]  [, 1, 0, 1, 1]
    [C:\Program Files\Tencent\QQ\RICHED32.DLL]  [Microsoft Corporation, 5.00.2134.1]
    [C:\Program Files\Tencent\QQ\RICHED20.dll]  [Microsoft Corporation, 5.31.23.1218]
    [C:\Program Files\Tencent\QQ\QQAPI.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\TIMProxy.dll]  [tencent, 0, 3, 2, 4]
    [C:\Program Files\Tencent\QQ\LoginCtrl.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\npkcntc.dll]  [INCA Internet Co., Ltd., 2006, 6, 27, 1]
    [C:\Program Files\Tencent\QQ\npkpdb.dll]  [INCA Internet Co., Ltd., 2003, 10, 1, 1]
    [C:\Program Files\Tencent\QQ\QQRes.dll]  [tencent, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\QQMainFrame.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\CQQApplication.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\NewSkin.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\HostingMgr.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\CameraDll.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\MailSummary.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\QQKnowledgeSearch.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\QQAllInOne.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\GroupLive.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\SCCore.dll]  [TENCENT, 2, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\gdiplus.dll]  [Microsoft Corporation, 5.1.3102.2180 (xpsp_sp2_rtm.040803-2158)]
    [C:\Program Files\Tencent\QQ\QQSpace.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\vbscript.dll]  [Microsoft Corporation, 5.6.0.7426]
    [C:\WINDOWS\system32\msdmo.dll]  [, ]
    [C:\Program Files\Tencent\QQ\QQGroupMng.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\UserDefinedHead.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\QQPlugin.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\QQCustomFace.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\QQPet.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\QQSysMsgMng.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\QQConfigPlugin.dll]  [, 1, 0, 0, 1]
    [C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx]  [Adobe Systems, Inc., 9,0,28,0]
    [C:\Program Files\Tencent\QQ\FlashAvatarDll.dll]  [, 1, 4, 0, 1]
    [C:\Program Files\Tencent\QQ\QRingMng.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\QQMagicFace.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\QQAvatar.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\QQSceneMng.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\GroupConnection.dll]  [Tencent, 0, 3, 3, 5]
    [C:\Program Files\Tencent\QQ\LongConnection.dll]  [tencent, 5, 0, 200, 160]
    [C:\Program Files\Tencent\QQ\PhoneAPI.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\DialerAllinOne.dll]  [tencent, 1, 4, 0, 0]
    [C:\Program Files\Tencent\QQ\BQQApplication.dll]  [N/A, ]
    [C:\Program Files\Tencent\QQ\CommercesMng.dll]  [, 1, 0, 0, 1]
    [C:\Program Files\Tencent\QQ\PersonalDesktop.dll]  [深圳市腾讯计算机系统公司QQ工作小组, 1, 0, 0, 2]
    [C:\Program Files\Tencent\QQ\QQAddr.dll]  [深圳市腾讯计算机系统有限公司, 5, 0, 101, 271]
    [C:\Program Files\Tencent\QQ\QQPhoneHelper.dll]  [腾讯科技（深圳）有限公司, 2, 1, 6, 60]
    [C:\Program Files\Tencent\QQ\QQZip.dll]  [tencent, 0, 3, 2, 4]
[PID: 2780][C:\Program Files\Tencent\QQ\TIMPlatform.exe]  [tencent, 0, 3, 1, 8]
    [c:\PROGRA~1\iesnap\navstub.dll]  [, 1, 0, 1, 1]
    [C:\Program Files\Tencent\QQ\TIMProxy.dll]  [tencent, 0, 3, 2, 4]
[PID: 3964][C:\Program Files\Internet Explorer\iexplore.exe]  [Microsoft Corporation, 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)]
    [C:\WINDOWS\system32\EntApi.dll]  [Network Associates, Inc, 8.0.0.277]
    [c:\PROGRA~1\iesnap\navstub.dll]  [, 1, 0, 1, 1]
    [c:\PROGRA~1\iesnap\navpref.dll]  [, 1, 0, 1, 1]
    [c:\PROGRA~1\iesnap\navseg.dll]  [, 1, 0, 1, 1]
    [c:\PROGRA~1\iesnap\navneg.dll]  [, 1, 0, 1, 1]
    [C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx]  [Adobe Systems, Inc., 9,0,28,0]
    [C:\WINDOWS\system32\mscoree.dll]  [Microsoft Corporation, 2.0.50727.42 (RTM.050727-4200)]
    [C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorie.dll]  [Microsoft Corporation, 2.0.50727.42 (RTM.050727-4200)]
    [C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorld.dll]  [Microsoft Corporation, 2.0.50727.42 (RTM.050727-4200)]
[PID: 1888][c:\PROGRA~1\iesnap\navplay.exe]  [, 1, 0, 1, 1]
    [c:\PROGRA~1\iesnap\navstub.dll]  [, 1, 0, 1, 1]
[PID: 580][C:\Program Files\Tuotu\TuoTu.exe]  [Tuotu.com, 3.0.0.94]
    [C:\Program Files\Tuotu\ATL71.DLL]  [Microsoft Corporation, 7.10.3077.0]
    [C:\Program Files\Tuotu\emule.dll]  [http://www.emule-project.net, 0.47.0 Unicode]
    [c:\PROGRA~1\iesnap\navstub.dll]  [, 1, 0, 1, 1]
[PID: 3908][D:\工具\sreng\SREng.EXE]  [Smallfrogs Studio, 2.4.12.806]
    [c:\PROGRA~1\iesnap\navstub.dll]  [, 1, 0, 1, 1]

==================================
文件关联
.TXT  OK. [%SystemRoot%\system32\NOTEPAD.EXE %1]
.EXE  OK. ["%1" %*]
.COM  OK. ["%1" %*]
.PIF  OK. ["%1" %*]
.REG  OK. [regedit.exe "%1"]
.BAT  OK. ["%1" %*]
.SCR  OK. ["%1" /S]
.CHM  OK. ["C:\WINDOWS\hh.exe" %1]
.HLP  OK. [%SystemRoot%\system32\winhlp32.exe %1]
.INI  OK. [%SystemRoot%\system32\NOTEPAD.EXE %1]
.INF  OK. [%SystemRoot%\system32\NOTEPAD.EXE %1]
.VBS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.JS  OK. [%SystemRoot%\System32\WScript.exe "%1" %*]
.LNK  OK. [{00021401-0000-0000-C000-000000000046}]

安全模式下(开机后不断 按F8键  然后出来一个高级菜单 选择第一项 安全模式 进入系统)

打开sreng （就是你扫日志的软件）

“启动项目”-“服务”-“Win32服务应用程序”中点“隐藏经认证的微软项目”，
选中以下项目，点“删除服务”，再点“设置”，在弹出的框中点“否”：
Navoct / Navoc



双击我的电脑，工具，文件夹选项，查看，单击选取"显示隐藏文件或文件夹" 并清除"隐藏受保护的操作系统文件（推荐）"前面的钩。在提示确定更改时，单击“是” 然后确定
然后删除C:\Program Files\iesnap整个文件夹

注：进不了安全模式，进去后只有一个光标在左上闪啊闪

进安全模式是光标一闪一闪的..要等下的..如果还是不行的话
就去下载个  冰刃 和 POWERRMV  都是绿色软件来的

杀毒前关闭系统还原(Win2000系统可以忽略）：右键 我的电脑 ，属性，系统还原，在所有驱动器上关闭系统还原 打勾即可。
打开冰刃..左上角 文件...设置...禁止创建线进程...然后找到左边的进程项...找到与 c:\PROGRA~1\iesnap\****  有关的进程...通通结束..如果不行就强制结束...要是系统崩溃的就重启后再来...

要是仔细检查进程都结束了...然后打开POWERRMV...选择  清除,并抑制文件生成  输入以下
c:\PROGRA~1\iesnap\navstub.dll
c:\PROGRA~1\iesnap\navplay.exe
c:\PROGRA~1\iesnap\navneg.dll
c:\PROGRA~1\iesnap\navseg.dll
c:\PROGRA~1\iesnap\navpref.dll
c:\PROGRA~1\iesnap\navstub.dll
C:\Program Files\iesnap\navoct.dll

如果在结束进程这一步老是使系统崩溃的话...就直接

打开POWERRMV...选择  清除,并抑制文件生成  输入以下
c:\PROGRA~1\iesnap\navstub.dll
c:\PROGRA~1\iesnap\navplay.exe
c:\PROGRA~1\iesnap\navneg.dll
c:\PROGRA~1\iesnap\navseg.dll
c:\PROGRA~1\iesnap\navpref.dll
c:\PROGRA~1\iesnap\navstub.dll
C:\Program Files\iesnap\navoct.dll
不过..同样要用冰刃  禁止创建线进程

与 c:\PROGRA~1\iesnap\**** 有关的进程...,是指这个么？

按4楼达人操作，该进程c:\PROGRA~1\iesnap\navplay.exe结束后系统崩溃，重启后用iceword禁止线进程创建，然后用POWERRMV清除,并抑制文件生成 输入以下
c:\PROGRA~1\iesnap\navstub.dll
c:\PROGRA~1\iesnap\navplay.exe
c:\PROGRA~1\iesnap\navneg.dll
c:\PROGRA~1\iesnap\navseg.dll
c:\PROGRA~1\iesnap\navpref.dll
c:\PROGRA~1\iesnap\navstub.dll
C:\Program Files\iesnap\navoct.dll
再重起后发现问题仍然存在。而且c:\PROGRA~1\iesnap\navplay.exe这个进程找不到了，如何继续？

病毒都插到系统进程里面去了...我再看看...就是这个难...我现在还搞不懂...给点时间我

你再扫一次日志贴上来..关掉QQ等其他软件

c:\PROGRA~1\iesnap\navstub.dll
c:\PROGRA~1\iesnap\navplay.exe
c:\PROGRA~1\iesnap\navneg.dll
c:\PROGRA~1\iesnap\navseg.dll
c:\PROGRA~1\iesnap\navpref.dll
c:\PROGRA~1\iesnap\navstub.dll
C:\Program Files\iesnap\navoct.dll
请问你这些都能用POWERRMV删除掉吗?